Most Online Newspapers Lack Functional Business Models

Mediapost referenced a 66 slide powerpoint by The World Association of Newspapers, titled Shapping the Future of the Newspaper.

Each bulleted list below is a slide from their presentation. I grouped some of them together to discuss how/where I think they relate.

Product Packaging

  • Broken information asymmetry: Information is easy to charge for as long as only a few have access to it. Today's information symmetry makes it increasingly difficult to charge for regular news/information.
  • Losing loyalty: Consumers are increasingly grazing media. If they don't like it, they immediately move on to greener pastures.
  • Increased individualism: As we see a strong trend of individualism in the society, mass media has the downside of offering the same message to everybody.
  • Design Hype: 50-70 percent of buying decisions are made in the store means more focus on design.

They realize they are no longer able to sell what they once sold and they are losing loyalty each day. Eventually they won't even be able to pay people to take what they once charged for.

They see that consumers want an individualized focused product. They realize that buying is largely a game of taste and packaging. And yet they do not realize that they are selling news, even if it is free. If packaging matters for products it also matters for information. Niche brands are a good thing. Niche bloggers get this. NTY got this when they bought About.com's blog network. Why doesn't the rest of the media get it? Probably because actually changing to give the market what it wants feels risky, and the only niche they appeal to is local.

Authenticity

  • The search for authenticy: In a world of fake stories the authentic and real becomes important.
  • PR and marketing merging: Editorial content has higher impact than ads, which turns PR into a sales activity.
  • Online transactions a new revenue source: As media goes online, transaction revenues for services become an increasingly important revenue stream.
  • New revenue models: Newspapers need new revenue models to keep being profitable. New technology offers endless options to reach the future customers (e.g. rich-media ads, virtual worlds, viral marketing, product placement, parasite distribution, maglogs)

They realize that the perception of authenticity is becoming more important, but their journalistic rules will keep their content too vanila to create it, and they are fine with promoting public relations and looking for new business models including affiliate marketing, product placement, and parasite distribution. Eek.

Complexity & Depth of Coverage

  • Simplified news: "News snacks" are becoming the norm as customer needs are oversaturated. Simplification means a newspaper can only afford to be good enough.
  • Analytic journalism: Newspapers will offer deeper analysis, opinions and explanations of the news in a larger context to help people navigate in an increasingly complex world.

I can't see news organizations being as efficient as blogs on the news snacks angle. And the in depth reporters are not going to be able to beat out subject matter experts unless they focus on a niche. If they focus on a niche and get a following then they don't need the news organization behind them. Google or Federated Media or some other ad network can do the selling for them.

Conferences & Affiliate Marketing

Lorna Li wrote a wonderful overview of my wife's blog meetup speech. Jeremy Schoemaker announced the next Elite Retreat, which is on April 3rd and 4th. With Brian Clark speaking, I feel more like I am going to be an attendee than a speaker. Check out Brian's post on creating leading edge strategic content.

Kris Jones launched the PepperJam affiliate marketing network today.

NetAudioAds Wasting Publicity Pushing a Bad Idea

The WSJ just published another article about making money from blogs, highlighting Darren Rowse's success (congrats buddy) and some small ad networks aimed at bloggers, like NetAudioAds. These ad networks pay bloggers crumbs:

Blog publishers get a 25% cut of the ad revenue. About 25,000 publishers have signed up so far, says Michael Knox, V2P's co-founder, and several large companies and 2008 presidential campaigns have expressed interest in becoming advertisers through the service. A site that gets 2,000 unique visitors per day with an advertiser paying $14 per 1,000 plays might earn $28 a day, or $196 a week.

What self respecting publisher takes only 25% of ad revenue to annoy all of their visitors with audio ads? And how do you keep up your momentum and pageviews if you annoy everyone who comes across your site? If the idea wasn't bad enough, the company behind this ad network is talking to the media to pump their product while

  • a blogspot hate site ranks #1 for their official name
  • their official site that does rank for their official name does not even use NetAudioAds in the page title
  • they bid on AdWords their core brand name but they are not even bidding on alternate version of their name like Net Audio Ads

How do networks that offer advertising and marketing solutions for others do such a bad job marketing their own products?

Grocery Shopping to go Web 2.0 With Microsoft

Microsoft is testing placing ads and an interactive media environment on shopping carts:

Cardholders will be able to visit a website and plan their shopping list that will then appear on a cart-attached screen when they get to the store and swipe their card.

The screen will display the price of items that shoppers place in the carts and a running tally of the total; moreover, ads, coupons and incentives will also be displayed as shoppers walk around the store.

The instant-feedback nature of such incentives will give advertisers real-time results on which prompts worked and which didn't.

Green Giant Green Beans are the nutritious choice of 3/4 moms. They are in isle #3 and they will make you happy and healthy.

Not interested in your health?

Try some delicious peanut butter flavor Snickers. On sale today only. Buy 9 get 1 free. :)

The SEMMYS - Good Blog Posts You May Have Missed

I was just voting on the PPC section of the SEMMYS and I saw some new posts I liked a lot.

It is not the comprehensive list of all the best posts of the year, but most of them are of great quality and well worth a read. It is nice to read the best stuff someone else spent a whole year digging up. Great job Matt.

Tamar also recently referenced many great posts in her 2007 year end post.

SEO Book Keyword Tool Fixed

I got a few dozen emails chewing me out for our keyword tool breaking. This post is just to let you know that it is fixed and to say thank you to those people who let me know about it breaking.

Yahoo! & Microsoft Still do Not Understand Marketing

Microsoft heavily invested to create useful tools for advertisers. On their tools page contextual ads are listed on the right for subjects related to "all the data mining", no doubt from a thin arbitrage site.

If Microsoft would just let me know what that ad placement cost is, I bet I would pay more for the ad placement than the thin arbitrage site. Although the value of keeping their tool pages free of ads, so that they can increase market penetration would be worth even more.

One of the ads on Microsoft's ad tools page offers to repair Microsoft products (which hints that Microsoft's stuff is broken), while another ad is marginally relevant and leads to a no value arbitrage domain (IndustrialProducts.com) which redirects to another site syndicating Yahoo ads.

Then when the user appears on the thin arbitrage site Microsoft is buying the click back to market their own products.

Let us appreciate this brilliance:

  1. paying advertisers to cheapen their brand and pollute their core product pages in important verticals with irrelevant spammy low (or no) value offers
  2. sending away more traffic than they get back
  3. losing money on the transaction

I have ranted about Yahoo! killing their keyword tool and doing nothing to rebrand or repair it, simply wasting thousands or millions of dollars worth of leads and marketshare each day. Disclaimer: my keyword tool just broke too, but I am trying to get it fixed ASAP. Yahoo! has other areas where they can offer you useful recommendations, but chose not to.

If you ever submit a site to the global Yahoo! Directory on the thank you page they recommend submitting your site to regional directories if your site is in multiple languages.

  • That upsell offer is irrelevant for most people submitting their websites, and
  • Yahoo! killed express inclusion for many of their regional directories years ago. The landing pages for the regional Yahoo! Directory submissions are broke. They do not even allow me to spend money if I want to.

Could Google Become the Ultimate Commodities Trading Platform?

Many SEO Book readers have seen Google Trends before, but did you know that Google Checkout also has a trends feature? Google has those touch-points, email data (now with a mailing list feature), AdWords bid data, conversion data, analytics data, and search referral data.

A recent research paper reviewed Google's internal Prediction Markets [PDF]. Three key quotes from that research...

Biases

Google's prediction markets are reasonably efficient, but did exhibit four specific biases: an overpricing of favorites, short aversion, optimism, and an underpricing of extreme outcomes. New employees and inexperienced traders appear to suffer more from these biases, and as market participants gained experience over the course of our sample period, the biases become less pronounced.

Arbitrage opportunities

As further evidence of short aversion, in order book snapshots collected each time an order was placed, we found 1,747 instances where the bid prices of the securities in a particular market added to more than 1, implying an arbitrage opportunity (from buying a bundle of securities for $1 and then selling the components). In contrast, we found only 495 instances where the ask prices added to less than 1 (implying an arbitrage opportunity of buying the components of a bundle for less than $1 and then exchanging the bundle). The median duration of these arbitrage opportunities was about 2 minutes.

The effect of proximity

An important caveat to our results is that they tell us about information flows about prediction market subjects, many of which are ancillary to employees' main job. this may explain why physical proximity matters so much more than work relationships - if prediction market topics are lower-priority matters so much more than work relationships - if prediction market topics are lower-priority subjects on which to exchange information, then information exchange may require the opportunity for low-opportunity-cost communication created by physical proximity. Of course, introspection suggests that genuinely creative ideas often arise from such low-opportunity-cost communication. Google's frequent office moves and emphasis on product innovation may provide an ideal testing ground in which to better understand the creative process.

Google's new mailing lists wipes out the need for many boutique email services. They know what features they are going to roll out before anyone else does. And they have market moving data before others do. Google's AdSense is the fuel that drives web innovation. And they can decide at any time if a competing service is no longer viable to push it toward its demise.

Virgin real-time data + arbitrage identification algorithms + understanding investor flaws + algorithms to target mental flaws + direct and indirect market influence = $

As I see it, competitive forces between traditional publishers, market saturation from the bottom, and market influence from the likes of data hoarding companies like Google are going to quickly commoditize anything that is sold as information. To survive you need emotional touch-points that consumers share.

A friend of mine was a leading affiliate for an information product, selling over $300,000 worth of someone else's service. How did they reward him? They cloned his sales channel and killed his business model. Everything that is not a memory, brand, or experience is becoming a commodity. What prevents you or I from becoming a commodity?

You become what you surround yourself with, and when you push out you attract the right people or the wrong people. Threadwatch, for example, attracted the wrong people, or perhaps the wrong mood and tone from the right people. But you could also engineer the silicon valley in your industry if you work hard enough.

In the information age, where marketers

  • have granular controls
  • can remain anonymous
  • can market brands in minutes
  • leverage reverse billing fraud and computer destroying viruses
  • can distance themselves from the fraud via affiliate programs or pushing blame on algorithms

there are a lot of scams to be wary of. Especially when there is so much information being produced to where content is published in biased sound-byte format to whore for attention. The stakes for calling someone out are big, because you need attention to profit, and unfortunately, the structure of the web has changed:

Google and it's copy-tition were designed 10 years ago. But the web has changed significantly in the past decade. Google was built to index a web that no longer exists... a web where people still engaged in social linking behavior, for one thing.

But there are lots of experts who keep learning and change with the markets. Some people give because they like to learn and they are not driven by short term profits. Teach a man to fish, etc.

Each day we chose who we want to listen to, who we want to be like, who we want to like us, and why we want them to like us. Those relationships are the only thing that prevents us from becoming commodities.

"You're lucky in life if you have the right heroes. I advise all of you, to the extent that you can, pick out a few heroes. There's nothing like the right ones." - Warren Buffet

My web heroes thusfar are Tim Berners-Lee and Seth Godin. Who are yours?

Free $100 Bing Ads Coupon Code + Ad Intelligence

Get Started Today

Step 1: Create Your Microsoft Bing Ads Account

Use the following Bing Ads (formerly Microsoft AdCenter) promotion code. Bing and Yahoo! Search expand the reach of your business to millions of monthly users.

Step 2: Download Excel Trial & Ad Intelligence Plug-in

Ad Intelligence is a new cutting edge keyword tool from Microsoft which will probably force Google to make better keyword tools. All of this data is free as long as you have a Bing Ads account (you can set one up for $5, and get free ad money using the above coupon) and a copy of Microsoft Excel (the Ad Intelligence link below allows you to download a free trial of Excel).

Download and install both here.

Example Keyword Data

Some samples of the kinds of data you can get from Microsoft Ad Intelligence:

keyword ad data

related keywords to advertise on

spiky keywords (recently hot search volume)

URL related keywords (site related key words)

Background Data Information Reviewed

Here are some of the sweet features of Microsoft Ad Intelligence:

  • Keyword wizard: Allows you to extract keywords based on a list of keyword in excel, a given vertical, or a given URL. Then it allows you to generate an expanded keyword list based on category similarity, keyword bidding association, or keywords containing the core keyword. Then it allows you to export an output of estimated search volume, clicks, ad position, ad CTR, and click cost for a given date range and match type.
  • keyword extraction: Extract keywords based on an input URL. Can set maximum keywords from 1 to 100, and can set a minimum confidence level of relevancy.
  • keyword suggestion: suggest keywords based on aggregate advertiser behavior, keywords containing the core keyword, or keywords that are deemed to be similar based on category similarity
  • search buzz: Top category keywords based on 22 core categories and about a couple hundred subcategories. The spiky tool uses the same categories but is focused on spiky keywords, and includes spiky index, spike start date, and spike end date. You can also set it to "all verticals" to discover leading overall spiky keywords or leading common search queries.
  • monthly traffic: Monthly search volumes for keywords, and forecasts for the next 3 months. Also offers a daily search volume option.
  • keyword categorization: Identifies categories that a keyword belongs to.
  • geographic: Shows the geographic breakdown of a search query.
  • demographic: Shows date range and male vs female breakdown stats of keywords.
  • monetization: Allows you to view ad impressions, ad clicks, CTR, and CPC by category.
  • advanced algorithms: Allows you to change date ranges and other variables for the above tools.

Try it Today

Step 1: Create Your Microsoft Ad Center Advertiser Account

Open your Bing Ads account. Bing and Yahoo! Search expand the reach of your business to millions of monthly users.

Step 2: Download Excel Trial & Ad Intelligence Plugin

Download and install both here.

Social Media vs Influencing Thought Leaders

In most markets worth being in and with most sustainable business models, sales is not a one time event, but a process. You first have to create awareness, then build trust, then finally make the sale. Do all 3 happen at once for some people? Sure, but probably not for the majority of customers.

My big issue with hyping social media is that most things that are popular on social media sites do not actually build credibility, and that you are going to have marginal success building your brand if you start by focusing on these broad third party communities rather than YOUR TOPICAL COMMUNITY.

When I first started getting well known there was no Digg. There was a Slashdot, but exposure on Slashdot did not make or break me. What really sent my personal brand on a sharp upward trajectory was when Danny Sullivan mentioned me. Because he felt I was comment-worthy many other people suddenly thought I knew what I was talking about and that I was trustworthy.

That perception of trust, audience, and personal-brand that Danny had spent years building was in some part transferred to me. Am I as well known as he is? Of course not, but while sites like Digg have audience they tend to lack that perception of trust and personal-brand that transfers BUYING CUSTOMERS to your site.

If a person who has trust and a broad base of readership recommends you that creates immediate sales. I see that in my daily sales data and my affiliate statistics. If you get featured on social media sites it does not lead to many sales. Perhaps that exposure leads to awareness, which can further be enhanced by writing about that community, buying banner ads from sites like Lead Back, or by writing other create subscription-worthy content, but generally in content editorial link from a trusted expert creates more sales than exposure on a nearly automated hollow social news site.

If your site is new to the market and you want some exposure you have two options

  • eat Taco bell for a month, take the world's biggest crap, then write a leading 10 step how-to guide on how-to polish it, or
  • create things that people INSIDE YOUR COMMUNITY will find useful

One of those strategies will get you in the Guinness book of world records. The other will make sales.

Does your content build trust?

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