Review of Ambient Findability by Peter Morville

Peter Morville is a well known information architect, who co-wrote Information Architecture for the World Wide Web. He recently wrote Ambient Findability, which is an O'Reilly book related to search, so I had to read it.

I was a bit uncertain exactly what the book would be about when I bought it. Ambient Findability is primarily about how people interact with the web & information, and I was well pleased to find that the book looked at search from a some perspectives I have not read before.

Most the time I look at search I am thinking rank rank rank. I find how people interact with information to be a fairly interesting topic, and Peter went in great detail about a number of things I don't usually think about.

Peter talks about:

  • tying the web & real world together

  • the history of wayfinding
  • how we interact with information
  • the limits of language
  • push vs pull
  • sharing & tagging information & the semantic web
  • some of the reasons for bad information consumption habbits
  • and one of my favorite subjects: how our views on authority change as we are able to solve more of our own problems

In the push vs pull chapter he talked about striking the balance with marketing, and I think this quote is useful to marketers:

Markets are conversations. People exchange goods, services, ideas, and values in an intricate dance of push and pull. And as technology disrupts and transforms the marketplace, only those who listen carefully will profit from this persistent disequilibrium between supply and demand. - p. 117

In SEO it is common for people to want to rank #1 at any cost and then have a site that wastes the traffic it gets. Peter does not talk about marketing as a stand alone product, but mentions how it should be integrated holistically into the site.

This User Experience Design article on his website has a picture of what he calls The User Experience Honeycomb, which shows how he believes value is strung together through the combination of assets.

Ambient Findability is a cool read.

Google Search History Tagging Folksonomies...Please Tag My Site :)

Oh so quietly Google added a tagging feature to their My Search History product.

I believe Google will eventually find ways to trust Google accounts more the same way they trust domains more as they age. The tags surely can be abused, but so can links. Just like link anchor text, the tagging could be used by Google to help understand the aboutness of a page or site.

It would take a good bit of knowledge to create a variety of random Google accounts that had regular and unique search habbits over time. Google does not need to try to stop all search spammers, they only need to make search spamming so complex or expensive that most people would just rather put in the effort to create something of high quality.

Yahoo! added a rich get richer factor into their algorithms, adding blogs to their news search. In an interview with Forbes.com Joff Redfern, a director in Yahoo! Search, stated blog rankings may be due in part to the number of My Yahoo! subscribers:

"If we've got more people subscribed to a blog, there is presumably more credibility to its reputation," says Redfern.

You gotta wonder how many fake accounts are getting set up as I type this.

Do any SEO websites sell search behavior or established user accounts yet? If not I wonder how long until they hit the market and how long until those services are claimed on many sites :)

Free Google Account Passwords...Ooooopps

Not good, Google:

Google Inc. has quietly patched a potentially dangerous security flaw in two of its business-facing services after a private security research outfit warned that malicious hackers could exploit the bug to hijack sensitive user information.

The vulnerability was 'flagged and fixed' in the Google AdWords and Google Services subdomains.

Because both sites use data from the Google Accounts username/password system, security experts said the flaw presented a major identity theft risk.

As if click fraud wasn't a bad enough issue. As they continue to collect and cross reference information they need to be careful with that user privacy issue.

Primitive Search Technology

Spam Google - just the noise

[added: Some people ask how can I tell a quality link from a low quality link, etc. In general, most of the pages in the Spam Google database would be great examples of low quality pages.]

Eeekkk, I Started a Blog about Blogging

Blog Goodies...a blog about blogging.

I was posting too much blog stuff here and started to felt like it was drowning out the other stuff, so it now has it's own channel.

My first semi original useful post on my blog about blogging is about socially conscious automated blog content generation

Volunteer Edited Directories

I was just looking through the Google Directory and noticed there are less than 10 DMOZ listed volunteer edited general directories, and even some of those are no good.

With all the rubbish spend $19.99 and get your link here general directories that have sprung up I find it a bit perplexing that there are so few profitable general directories. Are they being replaced by folksonomies & the wisdom of crowds? Is it just far more profitable to blog on your favorite subjects?

A while ago I said I thought directories would become more Wiki like, but other than Wikipedia I can't think of any general wikis that have really taken off, and there hasn't been a decent general directory launched in what, about a year.

I think a large reason for the demise is most people willing to work for free to organize information probably want to be able to say more than a sentence or two about the topic.

Interview of Google Software Engineer Matt Cutts

The man, the myth, the Mick Jagger of search, well I guess he doesn't really go by that name ;) but...

Matt Cutts was nice enough to answer a bunch of questions I asked him via email.

For the gray hat in the crowd, I asked Matt what fields SEOs should look at as search advances. He said:

If you're creative, I'd look at the marketing/buzz aspect of things. A person who is savvy about marketing will often have a good leg up on interactions with people. If you are a talented backend person, there's a ton of neat start-ups right now. 2-3 people in different places can collaborate on some nice stuff. If you're a button-pusher, I'd try to diversify that skillset. ;)

for tips on building a search engine & doing SEO read more of the Matt Cutts interview

Sergey Brin + Others on Video Talking Search

Berkeley has been recording lectures from some of the best minds in search. So far some of the videos include Norvig, Battelle, & Brin. Gary posted a bit about Sergey here.

I am not sure what the problem was, but my connection kept breaking in the middle of the shows, which is annoying. They have a wide variety of Podcasts available here.

Average CPC & Selling Ad Space

Now, don't get me wrong here, I like WordPress, but I don't understand how a website that was recently in sore enough shape to need to do large scale search spam can want $10,000 for a one day home page text link sponsorship.

Certainly there has to be some middle ground in between needing to upload 100,000 AdSense pages and needing $10,000 for a single text link?

1-Day Text Link $10,000.00 average clicks 4 cost per click $2,239.64

Who would look at those numbers and eat that up? Maybe an online casino looking to spread a viral story?

I do not do much in the lines of ad sales, but sometimes the key is to charge lower rates to help boost demand, and then raise them after advertisers see the value. Some of my friends give ad space away off the start.

Even if the traffic is not well targeted people will pay money if they believe the value is there, but I think it may help to place a blank ad for a friends site on the home page just to get a test sample of CTR data. You need to prove the value or have a ton of buzz before people will want to rent uncertain pixels.

What is the most you ever paid for a click? Was it worth it? How did you know before and after you bought it?

Google Feed Reader Lauched...I Like

I have not been reading my feeds in a while, so I figured the launch of the Google Feed Reader would be a great excuse to start again :)

Unlike Nick, I waited a few days to avoid the user rush and associated launch problems, and found the Google feed reader rather useful. There are a few things I think that would make it better:

  • allow you to move the pieces like they do on the Google customizable home page

  • allow you to add in links or widgets near posts, for example a link to Google blog search for citations of a post
  • as Gary Price mentioned...they may as well have search on there. If local & maps are one and the same then blog readers and blog search should be one and the same, at least from a search company
  • for viral marketing I think they should also let you chose to make pieces or all of your subscriptions private or public, and maybe later also let you determine who you would want to share your subscriptions with...ie: social cirles like with My Yahoo!
  • make the feed reader quick tour / FAQ section still easy to find without requiring people to log out

Although I have not used it much, I like their filters and labels concept better than folders, because many information streams can be classified in a variety of ways.

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