Why I Love the Google's Supplemental Index

Forbes recently wrote an article about Google's supplemental results, painting it as webpage hell. The article states that pages in Google's Supplemental index is trusted less than pages in the regular index:

Google's programmers appear to have created the supplemental index with the best intentions. It's designed to lighten the workload of Google's "spider," the algorithm that constantly combs and categorizes the Web's pages. Google uses the index as a holding pen for pages it deems to be of low quality or designed to appear artificially high in search results.

Matt Cutts was quick to state that supplemental results are not a big deal, as Rand did here too, but supplemental results ARE a big deal. They are an indication of the health of a website.

I have worked on some of the largest sites and network of sites on the web (hundreds of millions+ pages). When looking for duplicate content or information architecture related issues, the search engines do not allow you to view deep enough to see all indexing problems, so one of the first things I do is use this search to find low quality pages (ie: things that suck PageRank and do not add much unique content to their site). After you find some of the major issues you can dig deeper by filtering out some of the core issues that showed up on your first supplemental searches. For example, here are threadwatch.org supplemental results that do not contain the word node in the URL.

If you have duplicate content issues, at best you are splitting your PageRank, but you might also affect your crawl priorities. If Google thinks 90% of a site is garbage (or not worth trusting much) I am willing to bet that they also trust anything else on that domain a bit less than they otherwise would, and are more restrictive with their willingness to crawl the rest of the site. As noted in Wasting Link Authority on Ineffective Internal Link Structure, ShoeMoney increased his search traffic 1400% after blocking some of his supplemental pages.

Google Promoting the Hell Out of YouTube

YouTube is taking over the organic search results, and they are buying a ton of AdWords ads. Google doesn't even take the time to write relevant ads when promoting YouTube. Their second ranked ad for the word music doesn't even contain the word music.

Clearly with an ad so irrelevant they are not factoring in quality score into YouTube's ad position, or if they are they are paying themselves over $5 a click for the word music. How is a competing service to compete when they are forced to write relevant ads to be able to afford the click, and Google serves itself sloppy targeted broad reaching branded ads?

As Google arbitrages itself one vertical at a time the only businesses that are safe are:

  • those that get traffic AROUND Google

  • those that provide Google with the high quality content that Google is forced to rely on to keep spam out of their SERPs
  • those that Google does not have enough data or brand strength to compete with, or have some important offline component
  • those that are so small that Google doesn't want to compete

Paid Inclusion & Conference Speakers

Nearly anything that is trustworthy and profitable has cheesy scammy alternatives that follow the path they created. In many trades the associated conferences bring in more ad revenues than print adshttp://blogs.mediapost.com/research_brief/?p=1422:

According to a report from American Business Media president & CEO, Gordon T. Hughes, the face-to-face events industry is a rapidly growing, critical part of today's integrated business media environment. Face-to-face revenue has surpassed that of its print counterpart for the first time: In 2006, business media trade shows accounted for 36% ($11.3 billion) of industry revenue; magazines accounted for 35%. Events are the third-fastest growing segment of business media, surpassed only by digital and custom media.

Simon Chen recently posted about how unimpressed he was with the pich fest that was the first day of Ken McCarthy's 2007 seminar:

You see, when you come to “trade shows” like these, the speakers (or Faculty) are featured and marketed as leading practitioners in their field. You would like to think that if folks are forking out good money on the actual tuition or entry fee, airfares, hotel accommodation, average coffee and time away from their family, that the seminar organiser would insist that his faculty deliver content.

But this is where the basic model of these events is flawed. You see, the speakers all need (or want) to be compensated. So their sessions are platforms whereby they are supposed to deliver content to the audience and then gently mention that there are options for investing with them - by either buying their product or service.

In true US capitalistic fashion, some presenters get carried away. Instead of following the creed Content Is King, they get out of the gate quickly and go straight into sales mode. Hard. Pushy. Aggro. All the things that are old sell.

That conference is well known and Simon said the second day was better, but even amongst good content providers there are people who sell without mercy and without intent to provide any value, which is sad.

As bad as that may be, some people take it one step further by creating conferences that actually charge the speakers to speak. Talk about guaranteed sketchy content!

Scams emulate the format and structure of things that are real. Any format has its associated ups and downs, but anything that is wildly successful will also have outlier questionable versions pop up.

Realtor Loves South Park Real Estate

Bit of Friday humor, but I couldn't help but laugh at the AdSense ads on 4spark.com.

Some real estate broker has an ad which is just his face smiling. It probably gets a lot of curiosity clicks, but I bet that smile wears off the day he starts tracking his ad spend.

Everything is a Bubble

Paul Kedrosky recently mentioned a report about how all markets are a bubble. In the report it states that the two conditions that cause a bubble are strong liquidity and a great outlook. The report also talks about how success kills itself

There is nothing that suppresses the success of a brilliant new idea more completely than having 12 nearly identical start-ups.

Everything is a bubble. If you are successful people will emulate it. If you create and aggressively market a half dozen sites in the same vertical you not only compete with yourself, but you also create a new type / system / format / category of spam that others will emulate and authority systems (such as search engines) will work to reduce.

Just how people learn to ignore ads, they also learn to ignore abused content formats. Andy Hagans destroyed Digg.

What keeps Google strong is not their search relevancy, it is their ad formats and their ability to shape public perception.

Search engines also redefine what they are looking for by benchmarking information quality. Do search engines really want to promote a bunch of thin content sites that are easy to spam? Not likely. These sites act as testbeds for features that search engines clone, but eventually most of them will die.

Content and advertisement formats are not the only types of information bubbles. All of this rides on how people use language, from spam filters, to ad targeting, to the perception of fair use, to syndication guidelines, to deceptive offers:

Stanford Group this week issued its own bulletin, stating "we believe the FTC is investigating deceptive Internet advertising by several companies, particularly relating to offers claiming or implying "free" products."

right on through to general public deception, ala Frank Luntz:

Luntz was quizzed on his prior advocacy of the term, 'climate change' as opposed to 'global warming', given the emotional nuance of the latter term.

You'll see that both terms are used by Australian Internet users, but 'global warming' is by far more referenced. Further search analysis is telling, revealing that searches for 'climate change' are more likely to result in visits to News & Media and Government websites; while users more commonly visit Education and Environment online industries when they search for 'global warming'. Could it be that 'climate change' is in fact now the more emotional term, given its prominence in the media?

If you know everything is a bubble, and are building for the long-term, it might make sense to look beyond the current fashion.

Stock market was BIG... everyone became a broker trainee... it crashed.... real estate was BIG...everyone was a realtor/trainee/mortgage broker... it's crashing....what's next?

What is out of favor now will likely come back in fashion at some point, as noted by Alan Meckler:

I still contend (even with the heavy push for user generated content) that high quality, wholly owned content still has a major role to play on the Web. When you own content as we do, then opportunities continuously present themselves. Great content also provides an environment to create new lines of related business.

People Don't Look Beyond the Page

I once saw a college professor cite a page about caffiene on a low quality site about pornography, gambling, and drugs on his official profile page. Many people never look beyond the page when linking to a story.

This is not to say that one should put a story on a bad website, but that one should make the story page they are currently marketing as clean as possible so it is easy to link at. And you are probably better off placing your marketing stories on your key site if you think they will still spread.

Over time people will become more aware of using content bait on a crappy site, but for now most people don't look beyond the page when referencing a story.

Leverage - Why Most Web2.0 Companies Fail

If you improve the value of another service based largely on their infrastructure or data, it usually doesn't take much for them to roll your offering into their well known brand, and kill your market position. Alexaholic was praised by Alexa for being innovative, right up until they sued when the creator failed to sell them the domain name. It took a year for Alexa to clone Alexaholic.

AuctionAds created an easy way to syndicate auction listings. Frank Schillng mentioned eBay to Go offers a similar interactive service. eBay to Go came out within months of the AuctionAds launch.

I helped launch ReviewMe. ReviewMe extended its model to include allowing advertisers to create a marketplace of review requests that bloggers can chose to accept. Text Link Ads also recently announced post level text links as a product under their flagship TLA brand, which is sold using a more profitable business model (since it has recurring ad costs). Patrick Gavin ensured I got a good deal, but without his dedication to making ReviewMe a success it could have just become a test platform for TLA that didn't make much money.

Tim O'Reilly wrote data is the new Intel inside. If your success is based entirely on another network's reach / brand / information / platform it is hard to have enough of a core asset to be profitable or a purchase target. It is hard to stay ahead of the value curve since the core brand has inertia and fatter margins. The reason most Web2.0 companies will fail is that they are creating entire companies based around a feature to another product, while having no market leverage.

John Reese on the Competitive Nature of Internet Marketing

I recently read John Reese's PDF announcing the launch of his new Income.com site. In the PDF he talks about how competitive internet marketing will become in the coming 5 years, and stated what are the two main ingredients to large sustainable profit in that type of marketplace. The first is on the concept of optimization:

The key to dominating any market online (now or in the future) is simple. It comes down to who has the highest average visitor value and who has the most traffic.

That is part of the reason I need to increase the price point of my ebook. There are only so many times you can see other marketers repackage and resell your information at a higher price point using aggressive affiliate marketing before you change your price point to more accurately reflect value.

I recently started a site with a friend of mine. Off the start it was frustrating doing all the tweaking needed to learn, but my friend so broadly believes in the concept of optimization that our site will probably out-earn older versions of its format by 400%. 4x the earnings on the same number of pages gives you serious capital for marketing investments and content production.

John's other tip is that when people land on your sites "Are you truly making someone's life better?"

I think that second point is one that is easy to miss if one is too shortsighted. Creating sites that are helpful / of significant value is something I want to work hard on, and has been core to the brand ideas behind my last couple major domain purchases.

Insurance and Real Estate Markets to Get More Competitive

Google plans to announce today that they are partnering with state governments to help make their public records more accessible:

J.L. Needham, who manages Google's public-sector content partnerships, said at least 70 percent of visitors to government Web sites get there by using commercial search engines. But too often, he said, Web searches do not turn up the information people are looking for simply because government computer systems aren't programmed in a way that allows commercial search engines to access their databases.

As more of this content comes online, industries such as real estate and insurance will get uglier as commercial players are forced out of the SERP and into buying AdWords. But on the upside, if you gain editorial access to one of these trusted websites it should be quite easy to rank for virtually anything.

WSJ Article on Search Engine Optimization & Marketing

The Wall Street Journal recently ran an article about SEO and SEM titled In Search of Traffic. I belive you have to be a subscriber to read the whole article, but there is a free podcast interview Kelly Spors did with me about keyword stuff available here, which I think is also available on iTunes.

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