Nice Keyword Research Guide

Brian Clark recently launched a great 5 part series on keyword research.

Thank You!!!

We had 103 community members sign up in the first 2 days. Which is way beyond what I was expecting! I still have 2 big problems though...

  • I still have about 25 emails left to catch up with.
  • The subscription button is only charging $50 still and the programmer is not around yet. I shot him an email, and when he gets to it the price is going to jump to $100.

I just wanted to say thank you for reading and thank you again if you joined our community. I hope to keep making this training program better and better as time passes. I am going to try to interview a few people when I go down to SMX to add that to the premium content part of the site.

Entitlement & Miscommunication: Understanding & Fighting Email Burnout

I get hundreds of emails a day, and am always behind on email. Recently I sent out emails to affiliates letting them know that I was changing my model, and let high volume affiliates know that I wanted to give them a free limited trial so they could see what they are selling. It only makes sense to have your best affiliates know what changed.

In response to my email to 3,000+ affiliates, my email load sharply increased. The people who were top affiliates typically sent an unassuming email "not sure if I am a top affiliate but I would love to take a look." At the same time hundreds of affiliates who had 0 or 1 sale ever (some even with 0 clickthroughs and 0 ad impressions) considered themselves high volume sellers and demanded a free trial. Friction. Uggg.

So then I had to tell those people no, and that the launch was going better than expected, and I wanted to ensure I was able to keep up with current community members. One of them told me that they were going to use something that sounded to me like "creative spammy marketing" to sell my ebook and I said that I preferred they did not. They responded saying that I am an elitist. In a short email exchange that person went from "a long time fan" to a person who "would never listen to anything I said again."

The problem is that it is easy to be misunderstood via email. And as soon as people pay you anything or establish any type of relationship with you, some feel they own you. Email is great for sending personalized messages to a few people to help get feedback and spread important ideas. Email is also good for mass-emailing people via autoresponders that do not get responded to. But email is not good for establishing lasting relationships with many people.

To be fair, I owe a lot to email. The first version of my sales letter was reformatted by a customer who liked the ebook so much he wanted to help me sell more of them. And the ebook itself was formatted nicely by another customer who I did a bit of consulting for in a work trade. And I met my wife via email before our first phone call. So I owe a lot to email. But not too many deep and meaningful relationships can not stem from emails when you have hundreds of people emailing you every day.

Any time your business model contains recurring access to you for a one time price, if you are a decent marketer, you will create more demand than supply, and eventually you get burned out by people asking 15 or 30 questions at a time. When there is no opportunity cost to keep asking people do.

A guy who was profiled in an "internet marketing success stories with multi-millionaires" book asked me about 100 questions via before I told him enough was enough. The same guy sold information as the main piece of his business model. I asked him if he valued his own time at $1 an hour, because if he did I could use some of it. I got no response. A year later he wanted to buy "affordable and reasonable" SEO services from me and I told him no thanks. I would not ever refer him to anyone because he was so selfish in our prior relationship.

It eventually got to the point where people were asking me so many questions to where I was getting emails like "where is adwords" and I would just send them a link to the associated search result. And some people who bought the book would never subscribe to updates but email me 5 times a year asking for the latest version. 5 emails a year adds up when you have to verify each account and 1,000+ people are doing it.

As more and more information gets commoditized the value of weak, quick, and fast relationships loses value. And if you have 20,000 customers who have no opportunity cost in asking you lots of questions, many of them will treat you like a search box. But since the seller is not an algorithm that does not work out to well for sanity. And if you send out too many emails it starts to feel like you are a high volume email deployer

The good news is that as the web ages and the market suffers further information pollution, the value of reliable trustworthy advice and quality service goes up. But to provide lasting quality service you have to charge recurring.

Here are some email hacks I have come up with to lessen email load...

  • Automatically have your newsletter subscriptions archived and tagged...read them when you have time to.
  • Unsubscribe from anything you do not read in 3 months.
  • Do not provide email support for free stuff. Make them post feedback to your site.
  • If people are really nasty and are not yet your customers do not respond to those emails. At best they waste your time. At worst, they waste your time, do a reverse charge, AND may put you in a bad mood.
  • Do a quick pass through and wipe out anything that looks like spam.
  • If you have common answers then prewrite templates for them and use cut and paste, modifying each slightly.
  • Answer emails that are closely aligned at the same time.

Internet Marketers are the Canaries in the Web Advertising Coalmine

The Decline of Public Forums

About a year ago I decided to close Threadwatch so I could focus more on expanding this site. The Searchguid forums and site went away, and the domain name was recently auctioned off for $8,655, and it redirects to SEONews.com. John Scott, the owner of V7N, recently announced that he was stepping away from the site, and currently has it up for auction for $400,000 at SitePoint with a $500,000 buy it now price.

The bulk of V7N's earnings come from directory submissions, which is a business model Google kicked in the teeth many times last year. I am not sure how well those revenues will hold up. If you run an Internet advertising based business models selling ads to internet marketers targeting other internet marketers it is a rough rough business model. Outside of the newbie who has not yet got burned, we are generally aware, skeptical, and wary of advertising.

How much information pollution do you find in some of the larger public SEO forums? Will OpenID eventually protect public sites? How can public publishers add enough friction to stop spam without driving away talent?

Why You Know So Much

As internet marketers, we have a canary in the coalmine effect, where many of the trends we pick up on are later felt across the broader market. Why? Because competition is so fierce and there are so many people trying to push so many different scams each day that we get hit from every angle.

We use the web so much that we are more aware of new ad formats, new business models, etc. We profit from accidental clicks as soon as the model appears, and before the media knows we are aware of when and how it changes.

Our Competitive Advantage

The stuff that works in the internet marketing field, porn field, gaming field, or other high paying fields probably works well on the other parts of the web. But as we go, so do the rest of the web, but we typically have a 6 month to 3 year advantage over the rest of the web.

As software gets more sophisticated, spam bots get more sophisticated, membership site proliferate, people become more wary of advertising, and Google tries to keep more of the traffic on Google.com many public forums will die. Increasingly communities and web publishers will have two stores...a public one that keeps the brand represented on the web graph, and a private one which allows the owner to profit from the brand equity, trust, and user loyalty they built up.

Many traditional publishers are still shoving junk down our throats. How could we lose to that?

SEO Book Community & Internet Marketing Training Program Now Live

I still need to work on making the sales letter better, but it is hard to have an optimal sales letter until you get a good bit of consumer feedback. Here is the sales letter for anyone wanting to join our private community and training program.

If you prefer to skip the sales letter and go right to the buy now you can find the ordering instructions here.

Our pricepoint is $100 per month, but the first 100 people to subscribe from this point on get in at $50 per month. We already have a few hundred members in the forum from people I invited to help get it started.

Your Laziness: Why I Love SEO So Much More Than PPC

Laziness is Beyond Your Control

Everyone, at least on some levels, is lazy. I work my ass off, but am still lazy about doing things I do not enjoy doing. If my wife asks me to wash the dishes the hand of God strikes upon me a mean streak of laziness. It is outside my control, I swear ;)

Right now I am trying to write a sales letter, which has made me lazy, and instead made me want to write this post.

Laziness Leads to Productivity Gains

I don't like having to think some things through too much if they can be automated. And so tools like keyword list generators are made.

I recently found a sweet affiliate program in a field where no other affiliates existed. For the right keywords, click value was about $12 a click, and I was paying like 60 cents a click. With under an hour of work, I made hundreds of dollars in daily profit with virtually no effort.

Find Something You Love And Make it Your Own

I just logged in today and saw that my conversion stats dropped to virtually nothing over the past couple days. Odd. So then I searched, and like 10 affiliates (or, more likely, 1 competing affiliate 10 times) launched ads showing for many of the keywords I bid on, with many of them stealing my exact ad copy - word for word. They loved my ad copy and made it their own.

Slimming Profit Margins

Bidding Wars Reduce Profits

So what is the solution? Maybe I increase my bids again. But then they will increase their bids again. A bigger and bigger piece of the profits get shipped to Google, while these clowns and I eventually compete for crumbs. One of the reasons Google does not care if others steal your ad copy (or all the content on your website) is because at the end of the day they know it erodes the value of copyright and creates a bidding war that deposits more money in their bank account.

Quick Paydays

PPC affiliate marketing and arbitrage works that way, where you find a payday, hold it for a few weeks or a few months, then someone competes and the profit margins drop, unless you have a higher visitor value it keeps costing you more time to make less, until the opportunity cost exceeds your profit potential, and then you are off hunting for the next big idea. Competitive forces make it hard for this strategy to build long-term value unless you are operating in a small market or are using a technique that is pretty dirty.

Super Affiliate Secrets

One of my friend that was doing well with PPC affiliate stuff got up to about $1,000 a day of profit for an affiliate network. He ran it for about a year, then his affiliate network decided that they would find something they love and make it their own - they cloned his account and he is now making $0 for uncovering all the great keywords for them.

If you don't own the supply chain or have a distribution chain that is hard to replicate your competitors consist of

  • other affiliates
  • the search engines
  • quality scores and algorithmic changes
  • the companies you affiliate with
  • anyone else interested in the keyword you are buying

SEO Loves Your Profit Margins

This is why I like SEO so much more than PPC. Most people are too lazy to spend years researching their topic, years building a brand, years building links, and years building social and customer relationships. We are afraid of failure, afraid of success, and afraid that we are investing too much in one place. But, if someone sees me ranking in the organic results they can't just clone it unless they know SEO well, and are committed for the long haul. In many cases, knowing SEO well means having capital, time, passion, and a lot of marketing knowledge.

Emotionally Engaged Brand Evangelists

Off the top of your head, how many people or brands in the SEO space can you think of? How many give you some sort of emotional response? How many helped you change your life for the better? Even in some of the most competitive and most saturated marketplaces there is not much real competition.

Thanks for the Laziness, PPC Affiliate Dude!

SEO separates out real businesses from 95% of the people buying PPC ads. The guy stealing ad copy is too lazy to compete at that level. I'll enjoy the logarithmic growth in profits (which have been at least doubling every year) while he keeps stealing table-scraps from Google and other affiliates until his accounts get banned.

Find Something You Love And Make it Your Own!

Early Preview: Sneak Peak of the SEO Book Training Program

So I am beta testing setting up the SEO Book community and training program. A couple issues have come up so far, but generally stuff is looking pretty good. I am still working on fixing a couple details, but to get a preview of the training part you can go here. I am hoping to do an official launch in the coming week unless something major comes up.

As time passes I intend to make the training program richer and deeper and add lots of videos and other content to it. But you can kinda think of the online training program as being a high quality editorially controlled Wikipedia of SEO information, complete with an interactive community forum. :)

Subscribe to SEO Book via Full or Partial Feed

If you are new to blogs and feeds, I recommend watching this 4 minute video to understand how RSS feeds work, and then spend an hour trying out a feed reader or iGoogle to subscribe to a couple of your favorite blogs.

I had some RSS issues with iGoogle that I think are cleared up now. The upside is that rather than only offering full or partial feeds, we now offer both. You can subscribe to either feed using your favorite feed reader on our feeds page.

If you are a blogger, it only takes about 15 minutes to set up a feed page like mine, and if you get a few new subscribers each month, that creates a cumulative advantage over time. Don't forget to also link to your RSS feed page in the sidebar of your blog.

The Kinds of Search PPC Arbitrage That Are Not Dying

I got a bit of flack via email about saying that Google and Yahoo! were killing off arbitrage. I think, more accurately, I should have said something like they are trying to kill off most forms of garbitrage and click to click arbitrage...the type of stuff where there is no value add AND the affiliate has no brand.

CJ just announced that Yahoo! changed their policy and is allowing affiliates to direct link to merchant websites. From the most recent Commission Junction newsletter:

After more than six months in the making and much customer feedback and testing, we are pleased to announce that Yahoo! Search Marketing (YSM) has recently updated its editorial policies and will now allow U.S. publishers to direct link to their advertisers. In the past, YSM's editorial policy prevented publishers from linking directly to their advertiser partners and required that traffic be sent first to the publisher's Web site. The new policy eliminates this restriction and opens a much broader search marketing opportunity for publishers.

After you look at the fallout of recent changes, it appears many thin arbitrage sites still are fine advertising, but the ones that are still doing well are typically associated with larger brands. The following arbitrage sites are still bidding on a wide array of keywords

A few of the other big arbitrage players like FindStuff.com and Toseeka.com and some other MeziMedia/ValueClick sites still seem to be directing ad traffic to their sponsored search results.

Google and Yahoo can not clean up all the arbitrage at once because that would have hurt the ad networks too much. They started with many of the more open and potentially abusive relationships and will work to keep elevating the value add of partner sites by bringing more content directly into the search results. Consider how aggressively Google integrated local results in their organic search results and that Google is now testing displaying video ads in their search results.

Google & Yahoo! Kill PPC Arbitrage

Google has been getting tighter with their control of their ads, fighting arbitrage with the following changes

  • manual reviews, smart pricing discounting (of publisher clicks), and quality scores (increasing the cost of advertising junk)
  • improved duplicate content detection
  • decreasing the clickable area in many AdSense ad units
  • killing sub-syndication of their feed with companies like Ask
  • keeping a greater percentage of ad revenue from each click
  • requiring advertiser display URLs to match ad destination (starting April 1st)

From this graph you can see the sharp rise of click arbitrage quickly fell off when Google decided to work on fixing the problem.

Yahoo! has turned a blind eye to arbitrage for years. Some people who had strong feeds only saw their arbitrage profit margins increase as the weaker players could no longer compete arbitraging Google traffic. And then Yahoo! dropped a bomb, announcing that arbitrage to their ad feeds is now against their TOS and Parked.com confirmed it.

The biggest distributed ad networks do not want to buy any traffic that is bought directly via similar networks. These companies are cutting their short term revenues in an attempt to make their ad ecosystem healthier. On multiple occasions I have logged into Yahoo! Search Marketing to see a random multi-hundred dollar spend on a keyword that typically costs under $1 a day. I, for one, am glad to see this crap die. But it died a few years too late.

Google and Yahoo want a direct relationship with publishers and merchants. They hate virtually any type of affiliate that is not a highbrow relationship. More power to the organic players, and please static text links instead!

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