Making Information More Credibile

Site design, site theme, and domain name play a critical role in information credibility. In staying with that theme, I decided to republish my article about the history of search engines at SearchEngineHistory.com. I redirected the old URL to the new location about 2 minutes ago by placing the following in the .htaccess file of the old site:
redirect 301 /search-engine-history/ http://www.searchenginehistory.com/

Compare the new site to the old design. Same content, but one is far easier to link at than the other.

Of course creating an about page with contact information will also make that site far more credible, and will make librarians more likely to link at it and the press more likely to contact me.

For Profit Websites Have No Value Until They Rank

If you are passionate, a site can have value without ranking, as rankings are a lagging indication of site quality, market timing, and/or marketing savvy. If you are offering something that is substantially similar to competing sites, it has virtually no value until it ranks at the top of the results. In the quest to build value, mindshare, and rankings it is easy to focus on unimportant things that eat time and provide little return. For example, you could write a 3000 page website that is the encyclopedia for your topic or you could try to create the ultimate branded property, but if nobody sees it then the content or brand it doesn't flourish. You need the site to look good enough to compete, but there is little value is trying to make it perfect right out of the gate.

Brand Developement and Market Leverage

While one is writing page after page or tweaking away building a perfect new site, the competitors are leveraging Indian copywriters who write thin informational pieces wrapped in AdSense. Those same low quality sites garner self reinforcing links because they are already ranking, and most people are lazy, just linking to whatever they can easily find.

Premature Testing

The results of any tests to monetize a low traffic site are going to provide inadequate and inconclusive results, which also likely feed into your biases and expected outcomes. If you build authority first and then come back and test later you will receive a greater ROI for the amount of effort required to perform the tests.

To put into perspective the testing errors that small samples can create, a friend of mine has a site which makes virtually the same amount from AdSense every day. The same site sells leads. Some days it generates 6 conversions and other days it does 21, all while the traffic flow and AdSense earnings are fairly constant. If you compared one revenue stream to the other, the obvious winner would look different based on what day you chose.

Everything on the Web is Broken

If you try to look really polished that might not be remarkable. You are not cutting edge if you have to be perfect before you are willing to be seen. If I wasn't willing to release my first ebook prior to when I should have you probably would not be reading these words right now.

Everything on the Web is Biased

I believe people have more of a tendency to talk about and share things that are unpolished. Google gets talked about by getting sued, Digg gets talked about by getting gamed, Fox news gets talked about by entertainment sold as news, etc etc etc.

When you try to come out of the gate perfect, it is hard to relate to your end audience without spending thousands of dollars on marketing. It is far more remarkable to come out of the gate slightly broken and biased and appeal to the overt biases of those who can give you authority. I am not suggesting to be racist or sexist or anything like that, but people are generally more receptive to (and thus likely to share) things that reinforce their worldview. Appeal to a known bias, market that story, then create another story that works another group. Do it over and over until you have enough authority to clean up the site and become the market leader.

Rough edges appealing to deep niches is a far better approach to marketing than broad and polished to a fine dull.

In Summary...

Get authority by appealing to smaller groups of your audience, grab marketshare, THEN try to look authoritative. Most people don't know HOW you acquired your authority...it is not something most think to question, and if they do you can always change your look and feel as needed to accommodate the market.

You don't have to do anything deceptive to gain authority, but if you think perfect content is the answer you are only deceiving yourself.

The Power of a Generic Domain Name

Recently I have been getting A LOT of queries asking about how my book compared to a newsletter service from a competing company. I guess the reason why is they formatted their salesletter to promote my site. I love my domain mame! :)

SEO Book membership.

The SEO Bubble

I was just interviewed about SEO for articles by Forbes and the Wall Street Journal last week. This week Forbes, which hosts doorway mesothelioma pages, has another one titled "Should You Hire a Search Engine Consultant?" Due to Google's push of their news vertical, the Forbes article quickly ranked #4 in Google for "seo", which helps push me down another spot. Arg ;)

The WSJ also published another article about SEO, which includes news of a mom naming her child after a toilet bowl company because the name is rare.

As if the news coverage wasn't bad enough for heating up market competition, some SEO firms are investing heavily in automation technology and are sharing that story publicly, while Google is emphasizing old authority sites, (killing small new sites both in organic search and on ad quality scores).

By the time something is widely talked about the easy ROI is already on the downward slope. Buying domains was really profitable about 5 years ago when the first web bubble burst, but some of the sharpest domainers are buying domains for 140 years revenues. If you are new to a market how can you compete with that?

And since search is almost as old as the web is, and search engines collect so much usage data it is hard to compete without a serious budget or an original marketing angle. Many of the sharpest minds in SEO have moved beyond just doing SEO, because if you only do SEO you will only make a fraction of what you would if you spent that same amount of time doing things that are becoming relatively easier for real SEOs, like folding SEO into a holistic marketing mix and creating real brands. But if one's core profession was not SEO how would there be enough time? Who has time to be a subject matter expert, provide customer service, while learning branding, marketing, monetization, etc etc etc on the side?

Worse yet, the window of opportunity for each new opportunity gets shorter and shorter. Social media is already too hyped to be of any value for most webmasters. People buy votes from top contributors and PR firms are sending out iPods for publishers to keep if they are willing to review it and associate it with a specific merchant. Everyone is buying links one way or another, and if you don't have a budget or some serious creativity you are screwed as a would be SEO.

Warning: This Site May Distribute Spyware & Adware

Nick Carr posted about Google's plans to police the web. Imagine if you give Google your data that they certify you with some symbol of trust. And if you don't, you are less likely to be certified unless you have a preponderance of other quality signals. Guilty until proven innocent is the way of the relevancy algorithms. Why would the safety algorithms be any different?

What happens to your sites rankings and sales if it is unrated or deemed potentially risky? Fear is a compelling marketing mechanism. AOL has used it for how many years?

Conversion Opportunity Pie

When looking at the potential upside of conversion improvements we tend to overestimate the opportunity. Avinash Kaushik looks at filtering bounce rates, bots, and user intent to see your true conversion opportunity.

Avinash recently did a podcast interview with Simon Chen.

Castles Made of Sand

The .TV relaunch was not very successful because the premium domain name prices are yearly recurring fees (which may increase beyond that price buy some unknown amount). People who would create great content and later stumble into a business model are not likely to do so on a premium .tv name...which means most of those domain names won't have high quality content on them. Those that do may see thin profit margins because they have no control over their domain names...as they make them more valuable the registrar can increase prices without mercy, and when the registrant can no longer afford the domain names the registry gets to keep or sell any brand value the registrant built up. John Scott had a great post about people feeling guilty for buying links:

If you feel guilty about buying links, you’re probably feeling guilty for a reason. Perhaps your guilt comes from the fact that you are trying to rank a site for a keyword it doesn’t deserve ranking for. If that’s the case, stop trying to rank it for that keyword, and get you’re business in order. Get the site and your business to the place where you can honestly say that your site deserves to rank #1 for that keyword, and your business deserves to be #1 based on the merits of your business.

Yesterday at a market I bought this terrific soap with my girlfriend. The problem is that the packaging has a URL on it. No need to go to the vendor again. It is hard for the end vendor to get any traction as the supplier sells directly, has pricing control, and is more convenient to order from.

If you are too dependant on any one supplier or any one source of leads then you need to re-evaluate your position to decrease your risk profile and come up with ways to build your brand value.

The Overton Window & Shifting Trends in Public Policy

Social policy (and profitable business models) shift over time. Swords Crossed describes the Overton Window

The mission of a think tank is to introduce ideas into public discourse and normalize them within the public discourse. ...

One useful tool is the Overton window. Named after the former vice president of the Mackinac Center for Public Policy who developed the model, it's a means of visualizing where to go, and how to assess progress. ...

If you're of an analytic bent, and want to figure out where a legislative or policy strategy is heading, try constructing the scale of possibilities and the Overton window for the subject at hand. Change can happen by accident, true: but it is just as often the product of deliberation and intent, and it does all of us well to understand the mechanisms by which it occurs.

Increasingly, bogus advertisements are being packaged and distributed as content. If you watch how people like Frank Luntz or Glenn Beck aim to manipulate public perception and language you can predict trends quicker than competitors do. Even if you do not agree with their message, you can still profit from the trend while undermining their goals.

Paid Inclusion & Conference Speakers

Nearly anything that is trustworthy and profitable has cheesy scammy alternatives that follow the path they created. In many trades the associated conferences bring in more ad revenues than print adshttp://blogs.mediapost.com/research_brief/?p=1422:

According to a report from American Business Media president & CEO, Gordon T. Hughes, the face-to-face events industry is a rapidly growing, critical part of today's integrated business media environment. Face-to-face revenue has surpassed that of its print counterpart for the first time: In 2006, business media trade shows accounted for 36% ($11.3 billion) of industry revenue; magazines accounted for 35%. Events are the third-fastest growing segment of business media, surpassed only by digital and custom media.

Simon Chen recently posted about how unimpressed he was with the pich fest that was the first day of Ken McCarthy's 2007 seminar:

You see, when you come to “trade shows” like these, the speakers (or Faculty) are featured and marketed as leading practitioners in their field. You would like to think that if folks are forking out good money on the actual tuition or entry fee, airfares, hotel accommodation, average coffee and time away from their family, that the seminar organiser would insist that his faculty deliver content.

But this is where the basic model of these events is flawed. You see, the speakers all need (or want) to be compensated. So their sessions are platforms whereby they are supposed to deliver content to the audience and then gently mention that there are options for investing with them - by either buying their product or service.

In true US capitalistic fashion, some presenters get carried away. Instead of following the creed Content Is King, they get out of the gate quickly and go straight into sales mode. Hard. Pushy. Aggro. All the things that are old sell.

That conference is well known and Simon said the second day was better, but even amongst good content providers there are people who sell without mercy and without intent to provide any value, which is sad.

As bad as that may be, some people take it one step further by creating conferences that actually charge the speakers to speak. Talk about guaranteed sketchy content!

Scams emulate the format and structure of things that are real. Any format has its associated ups and downs, but anything that is wildly successful will also have outlier questionable versions pop up.

Everything is a Bubble

Paul Kedrosky recently mentioned a report about how all markets are a bubble. In the report it states that the two conditions that cause a bubble are strong liquidity and a great outlook. The report also talks about how success kills itself

There is nothing that suppresses the success of a brilliant new idea more completely than having 12 nearly identical start-ups.

Everything is a bubble. If you are successful people will emulate it. If you create and aggressively market a half dozen sites in the same vertical you not only compete with yourself, but you also create a new type / system / format / category of spam that others will emulate and authority systems (such as search engines) will work to reduce.

Just how people learn to ignore ads, they also learn to ignore abused content formats. Andy Hagans destroyed Digg.

What keeps Google strong is not their search relevancy, it is their ad formats and their ability to shape public perception.

Search engines also redefine what they are looking for by benchmarking information quality. Do search engines really want to promote a bunch of thin content sites that are easy to spam? Not likely. These sites act as testbeds for features that search engines clone, but eventually most of them will die.

Content and advertisement formats are not the only types of information bubbles. All of this rides on how people use language, from spam filters, to ad targeting, to the perception of fair use, to syndication guidelines, to deceptive offers:

Stanford Group this week issued its own bulletin, stating "we believe the FTC is investigating deceptive Internet advertising by several companies, particularly relating to offers claiming or implying "free" products."

right on through to general public deception, ala Frank Luntz:

Luntz was quizzed on his prior advocacy of the term, 'climate change' as opposed to 'global warming', given the emotional nuance of the latter term.

You'll see that both terms are used by Australian Internet users, but 'global warming' is by far more referenced. Further search analysis is telling, revealing that searches for 'climate change' are more likely to result in visits to News & Media and Government websites; while users more commonly visit Education and Environment online industries when they search for 'global warming'. Could it be that 'climate change' is in fact now the more emotional term, given its prominence in the media?

If you know everything is a bubble, and are building for the long-term, it might make sense to look beyond the current fashion.

Stock market was BIG... everyone became a broker trainee... it crashed.... real estate was BIG...everyone was a realtor/trainee/mortgage broker... it's crashing....what's next?

What is out of favor now will likely come back in fashion at some point, as noted by Alan Meckler:

I still contend (even with the heavy push for user generated content) that high quality, wholly owned content still has a major role to play on the Web. When you own content as we do, then opportunities continuously present themselves. Great content also provides an environment to create new lines of related business.

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