MSN to Debute Paid Ads Today?

I believe it is going to be a limited beta test open to select advertisers, but...

From the Ingternet Herald Tribune:

Microsoft will unveil on Monday its own system for selling Web advertising as it struggles to compete with Google and Yahoo in the expanding Web search business. The system, to be used by MSN, is meant to improve on those of Microsoft's rivals by allowing marketers to aim ads on Web search pages to users based on their sex, age or location.

...

Yusuf Mehdi, a Microsoft vice president, said the new service would have greater appeal to advertisers and ultimately would make more money for Microsoft. "We know we have to compete hard for our business," he said. "And we think we will offer advertisers better value because of the superior information we have about our audience."

Over on the NYT Google is already throwing the privacy card:

"We are very heavy on user privacy," said Tim Armstrong, the vice president for advertising at Google. "So our way of targeting advertising relies heavily on what we know about the content people are looking for." He added that Google does take other variables into account, like the time of day and the location of the user, but Google's technology does this automatically to make the process simpler for the advertiser.

while still leaving the demographic door open for themselves ;)

While Google does not currently use personal data to direct placement of its ads, there is nothing in its privacy policy that precludes it from doing so, said Michael Mayzel, a Google spokesman.

It will be interesting to see how Yahoo! plays with MSN. MSN will eventually dump Yahoo!s ads. In the past Yahoo! sued Google and FindWhat for Overture patents that could also affect the MSN ad system.

Personally I do not run huge PPC accounts (spending a few grand a month) but I do not think the demographic data is needed yet, and it could provide a creepy factor that works as negative advertising for MSN.

I wonder what features or changes Google and Yahoo! will quickly make in response to MSN's new ad system, which Danny likes:

Mr. Sullivan of Search Engine Watch praised the technical sophistication of Microsoft's approach and the level of information it plans to provide advertisers on the performance of their ad campaigns.

"They will definitely raise the bar on what Google and Yahoo have to provide," he said.

[update: looks like France got rolled out today. Danny has more info here.]

MyriadSearch Updated

My friend Mike updated Myriad Search.

Some of the features / upgrades:

  • main results are numbered

  • snippets are organized in the same order as the tabs
  • you can optionally tick on returning Alexa rank, although the Alexa API is fuckslow - for lack of a better word ;)
  • a couple things on the backend...like using the new MSN API & not querying Ask.com directly

Myriad Search was recently featured in SearchDay. Due to that exposure, (thanks for the review Chris!) and a few other links, it seems that sometimes Myriad Search is query limited & requires manually entering a Google API key to bring back Google results.

It still may need bug checks and a couple more features. Let me know what you think of it.

I intend to eventually offer up the source code if I can, but I need to do a bit more talking with Ask Jeeves to see if it is ok before I do that (since they do not have a general use search API just yet).

I know the word myriad is not a heavily targeted high value term, but there are 28,000,000+ results in Google for myriad. It is interesting to note that after about a week the site is listed in DMOZ and Myriad Search already ranks at 15 to 19 in Google for myriad as a three page website without any link buying or press releases, etc.

Toot Toot, etc

Sorry for tooting my own horn here, but Brendon Sinclair, of The Web Design Business Kit & Tailored Consulting fame just reviewed my ebook.

As an SEO it is fairly hard to get recognition from people well known in the web design field, and few voices are more credible than Brendon's, so that review has got me pretty stoked.

When Business Models do Not Fit Search...

Ebooks vs Physical Books:
Physical books have higher production costs, more middle men, and uber thin margins when compared to ebooks and downloadable software products. If you sell 1 to 2 % as many ebooks as you would physical books you can still make about the same amount of profit from it.

Getting on Amazon:
As stated by John T Reed, listing your book on other sites turns your unique market position into becoming another vendor of a commodity that people can get from many locations.

While some people consider books to have no credibility unless they are on Amazon, sometimes your book can get a reference even if you don't sell your book there. This list has had over 1,000 views, and a reader of my ebook told me they just bought my book from that list. I clicked the link to say I found the list helpful, as it helped me :)

Some authors also work their way up in Amazon by reviewing related books or make lists including their own books. There are so many reviewers that there are guides to becoming a top reviewer.

When Pay Per Click is Broke: Competing on Negative Margins:
Andrew Goodman talks about struggling writing AdWords ads for his new cheap book about Google AdWords:

As a result I can get very little search traffic on this term, so the paid search traffic for that book is mostly coming from the content targeting program, which I suspect isn't converting. We are talking about $1.20+ per click to generate content clicks; this is unlikely to pan out.

Yet ironically there are many ads for ebooks costing more (including mine), as well as services and other companies that work in the Google ecosystem, running on the same keywords, doing quite well. But advertising an inexpensive new book on the subject seems to run up against both editorial and quality score issues.

A long time ago I worked for a niche DVD selling company that did not have great consumer lock in and had a $75 cost per conversion using AdWords. I got their cost per conversion down to a few dollars, but sales dropped off sharply too, and their margins were razor thin.

Had they had a larger ad budget (or had they decided to throw a few thousand at SEO before dumping 5 figures into a functionally broken PPC campaign) I would have built them a ton of links and over time they would have ranked across thousands of titles making a bunch of sales from the free search results.

When Search is Broke: Nobody Cares:
Another customer wanted me to market an uber niche product in Australia. They wanted me to set up an AdWords campaign to help with that. I set up their Australia AdWords account, making it a bit broad to see what results they would get, and - as I suspected - they got nothing.

Recently that product started doing well in Japan, and when I asked them why and how they explained how hard they worked to market it offline and how hard they worked to contact related sites. Those social relationships led to word of mouth marketing, which later drove search volumes.

When Search is Broken: Overshaddowed Position:
I consulted a person who sold information about an open sourced project. There is so much link popularity in some of those fields that it is hard to break into the market selling an information product unless you can get some of the most well known people to help give you exposure.

Another common problem with overshaddowning is when words have multiple meanings and tons of people search for the other meaning. This can make it a bit hard to filter out the bad PPC leads, and if you show up when you are not relevant that hurts your overall CTR, which can drive up your click costs.

The Most Valuable Lead:
The most valuable lead is going to be a person looking specifically for you or your product by name.

Many businesses that work well offline are nearly impossible to make functional online using the largest ad networks. You can try to grab related traffic and traffic on peripherally related terms, but until people care or know about you or your product it is much harder to compete on margins.

When you run into the problem of advertising being unaffordable you can always dip a toe into the rich consumer feedback your marketplace offers to learn about the market and build social relations at the same time.

Also the more you can throw your name into what you do or offer the more that can help make up for a lack of ad budget.

How to Get Those Most Valuable Leads:
For people to want to search for you they have to have some type of initial exposure. Testimonials work great, but odds are most people are going to run into ads or affiliate marketing prior to seeing too many honest recommendations.

There are a ton of people who will blog on a wide variety of topics to earn a few bucks. It is not hard to do. When they blog about your topic ideally the profit margins are high enough that people see ads like this at the top of their site.

Some people find the algorithmic holes and fully automate the content generation process, and like it or not, as Dan Thies states, that content converts:

I learned enough in Econ classes to know that Google (through Adsense) is paying for a lot of the spam I see in search results. I've also learned enough from looking at Adsense reports to know that intercepted search traffic has a higher CTR and payout than ads that appear in real content.

Poor Matt... try as he might, he can't change the fact that his employer is paying for more R&D in how to do link spamming, than they are spending on R&D to stop it. This is Cathedral vs. Bazaar all over again, only this time the Cathedral is footing the bill.

I have been debating getting published, but it is going to require synergistic effects with selling updates or else I would lock myself out of the search marketplace due to poor margins.

Google Adds Block URL Feature

Sorry MSN, no AOL for you - at least not yet (or Richard Parsons is using the media to increase your offer price)...

AOL portal leaves beta & Time Warner sees AOL as the way forward, but is it?

I think Yahoo! & MSN are spot on with their search strategy. Going forward you are best off owning your own search service. Why? Because if you ever become too strong your search provider can give you inferior quality stuff. It is oh so easy for Google to bolt on a remove this URL feature that makes users feel like they own the results and are making the web a better place. It is a lot harder for AOL to do stuff like that without locking them into using a specific provider and getting a lower cut on future revenues as they become more reliant on that partner.

You need a Google account to be able to use the remove result feature. Remove this site adds a quick and easy way for surfers to give Google feedback without needing to file a needless spam report.

When Google first created their accounts many people were afraid to sign up because they did not want Google knowing what sites they owned. I sorta think that having a number of Google accounts with a long search history will be a great way to help influence search results.

Thanks to Danny & Ian

Sorta started to make this post the other day and forgot to save it. I just wanted to say thanks again to Danny, Ian, and everyone else who has helped me with this lawsuit stuff. I have been getting a crash course in public relations.

Danny recently posted about the support Ian offered via SMA-NA, and how SEMPO decided they wanted to steer clear of it. ThreadWatch also recently commented on SEMPO's tone & position.

In related news, Red Herring posted an article about the legal challenges of blogging.

Interview of Jason Lexell

I have a bit of the flu, but I also have a marketing friend who is exceptional at selling ad space who somewhat recently let me interview him. He is not well known in the search space, but manages media sales and email marketing for a number of niche websites.

I am trying to get him to start a blog (we bloggers like to spread our disease) but for now his personal site is using an article manager, which is evil evil evil. Jason recently wrote a few short but high quality ebooks on improving email subject lines, creatives, and email marketing in general.

Check out the interview if you want to work on improving media sales.

AdWords Site Exclusion Expands to 500 Sites

Google expanded their Google AdWords Site Exclusion tool to 500. But, to be honest, most advertisers are not tracking that granularly, and I doubt many people are blocking anywhere near 100 sites. Yawn.

I think Google needs to give more control to AdSense publishers, allowing them to block keyword themes. A friend of mine recently created a site about video cards and on his video card comparison page he keeps getting ads for crap like Yu-Gi-Oh, Pokemon, and various sports cards. What is up with that? Sure he hasn't got all the comparison pages indexed (as his site is new and that would be 45000 additional pages with lots of similar content to the individual card pages), but what would be wrong with letting him block a half dozen concepts instead of making him need to block 100's of sites?

Answer to the Traffic Power Lawsuit

My lawyer recently answered the Traffic Power lawsuit [PDF]. No doubt some strong keyword density in that document :)

For those who want some background on the lawsuit check out this post, which highlights when they sued me and the lack of specifics in the lawsuit.

Traffic Power Profiled in the WSJ - It's Not Pretty, Folks

Well, I can't think of a single way Traffic Power could be pleased by an article like this [sub req]. Some quotes:

Harold Hollister, a former salesman at the firm, said he was present during a morning pep talk on the sales floor where a manager stood on a desk and told salespeople that "a sucker is born every minute." Salespeople sometimes showed potential clients reports on existing Traffic Power clients, he said, highlighting how well the sites had done with the company's help. But some of those reports were falsified by the company, he said, and sites were listed with higher ranks than they actually had.

To be fair, Traffic Power denies that sucker is born claim:

Traffic Power said it was "absolutely untrue" that reports were falsified, and denied that managers ever told salespeople "a sucker is born every minute."

Now I don't have a perfect myself (tended to drink a bit much when in the Navy and such), but I can't imagine the Traffic Power CEO likes this WSJ profile at all:

Mr. Marlon, 61 years old, filed for Chapter 13 bankruptcy-court protection in 1996. In 1997, Mr. Marlon was indicted on charges of conspiracy to manufacture a controlled substance. He later pleaded guilty to a lesser charge, related to possession of a chemical used to make methamphetamine, and was sentenced to three years of probation, including six months of home confinement. The court record for his drug offense said he also had an alias, "Jimmy Ray Houts."

As far as past claims that Traffic Power and 1P are one and the same:

Not long after clients complained about getting dropped from Google -- and Traffic Power's own corporate site disappeared from the search engine's results -- Traffic Power began using different names to promote the same business, said former employees. Other names the company has used include 1P.com, or First Place.

Mr. Kwasny, the former Traffic Power employee, said this strategy backfired with at least some potential clients. The company, he said, failed to change its name with its phone company, so when salespeople began calling potential clients and saying they were from 1P.com, the listing on the client's phone said the call was coming from Traffic Power.

They sure are giving their PR firm some work! I can't imagine this article helps their lawyer much either.

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