Internet Marketing's Words That Sound too Good to be True

Words that sound good are often used in marketing by those in dire need of credibility, or those promoting a warped view of reality needed to justify their own business models. Many catch words and phrases obtain an Orwellian opposite meaning, due to such usage. Some examples?

from SEOs...

  • below radar network = huge obvious footprint
  • ethical SEO = while the search engines are not our clients, we put them above our clients (or, we are lacking in creativity)
  • industry standards & certification = low paying job, little to no competitive advantage
  • cheap original content = recycled, machine translated, or obviously outsourced
  • blog links = comment spam
  • automated link building solution = bot driven spam
  • spam = sites positioned above mine (think this one came from Brett Tabke)

from search engines...

  • ad quality scores = price gouging algorithms
  • ethical links = links purchased through our ad network (including adultery links)
  • link spam = links bought through other networks, especially if they influence our rankings
  • quality content = content just like the stuff on your site, but published on a Fortune 500 website
  • thin affiliate = content just like on the Fortune 500 sites, but published on your website
  • organic growth = keep ranking on page 12. buy our ads if you want exposure. better luck next life.

from directories...

  • seo friendly directly = only for SEOs, not something Google wants to count
  • useful links = poor label for irrelevant spam
  • bidding directory = list of casino affiliate sites
  • high pagerank = recycled expired domain (or domain showing false pagerank from pointing the domain at a trusted domain and waiting for a Google toolbar update)
  • 100% spam free = free spam. and nothing but spam

from PPC marketers...

  • PPC is way better than SEO = speaker earns more charging a percent of spend than they would for delivering greater value through a more complex but less transparent process
  • SEO is luck = speaker is ignorant of the SEO field, and is too lazy to learn it

from affiliates...

  • high volume leads = massive cookie pushing
  • high quality leads = incentivised or automated
  • lead cleansing = hoping mixing in your fraud with the pool of others will conceal it

from email list internet marketers...

  • you're leaving money on the table = It's my money (on your table), and I need it now. (a shout out to J.G. Wentworth!)
  • cutting edge system = outdated advice (with a high affiliate payout)
  • buy today or miss out = if you buy you are probably being exploited by an offer that has no lasting value
  • life-changing event = you will be bombarded with spam for the rest of your life if you send in a single dollar

Your Turn

What are some of your favorite double meaning words and phrases?

Youtube Monetization 2 Years From Now

I think my wife came to say hi to me when I was sleeping a week or so ago and I started singing "you are my sunshine" in a rather annoying voice (not sure where I first heard the song, but think it was maybe school chorus class). She started laughing and wanted to know where I got that annoying voice from (I wasn't sure but maybe it was my way of being annoying in chorus).

Few thoughts are original...so if I thought it, I figured someone else did too. So I went to YouTube and searched for "you are my sunshine." A couple normal versions and then there at #6 was something that looked like it could be annoying. Perfect!

After seeing the flower I had to buy it, and that took me back through Google and eventually to eBay, where it cost $20 after shipping. My wife loved the flower and was totally surprised by it.

What if YouTube not only listed related media, but also pulled related products/services/offers from Google Base (or other structured sources) and could charge merchants on a CPC basis or a percentage of the transaction?

Most of the people on YouTube are looking to be entertained and waste time, but if media wants to be free on YouTube then maybe they should try to sell media in other formats and sell physical stuff. YouTube has huge distribution...so even if only 1 in 100 or 1 in 1,000 have interest in commercial offers they should be able to make the market fairly efficient pretty quick.

Captcha Advertising via SEO Trivia

Recently we lightened the background color and increased spacing between keyword results in our keyword tool...making the results look more aesthetically appealing.

While playing with it I wondered how hard it would be to change the captcha questions to make them relevant and SEO oriented rather than having them ask generic questions. The big issue I had with it was the need for structured answers (as the PHP coding was not yet set up for fuzzy matches)...which sorta forced me to ask really generic questions or give away the answer. An example captcha is below

The links in the various captcha questions lead to various sections of the training subdomain, which should cause a few people to click through and consider joining. At the very least it should help some people new to SEO get some of the basics, and is a reminder "hey, this is over here." :)

It seems like a pretty cool marketing idea...it is relevant and free, much like advertising on your own search results. I am not sure how well it will work, but this is yet another one of those 1 hour conversion improvement hacks that can pay for itself for many years.

The good news is that captchas can be a legitimate part of any interactive website...so this idea could apply to blogs, forums, web based software tools, etc...anything where people comment and/or interact. But will users find it useful or annoying? What do you think of the idea?

Update: Some people have considered using brand images as captchas, but I sorta like the trivia angle more. :)

Books Are Great Web Content Sources

I saw about a half dozen blogs mention this review of Predictably Irrational...a book we covered 4 months ago that is still getting tons of new press. The book is so good that Rand did a review of the review. :)

If you have not yet read the Predictably Irrational book then you owe it to yourself to at least read the review. But the book is better than the review...it costs about 1% of what it should. :)

When you are fairly new to the web, if you have a lot of free time, one of the best ways to come up with new content ideas is to read books in other industries and relate some of their key points to your own industry.

If you are starting a site and are new to a field, then looking at the structure of some books in your space is a great way to get a baseline outline for a site structure. $100 on books and 2 weeks of reading and you can have a structured baseline topical knowledge level and site structure that is superior to 99% of competing websites.

Happy New Year!

Social Media Case Study

This Sphinn thread is a case study in social media...with lots of brilliant analysis / advice in it from SugarRae, John Andrews, and Fantomaster.

Microsoft Search = Tragic Fail

Danny Sullivan wrote in depth about why Microsoft Search has failed to take off. Not good for them considering mounting competition on the browser and OS fronts.

Search Police Disclaimer

Google, which invests millions into public relations and quirky attention-grabbing marketing, does not like people manipulating social media with artificial votes. And yet Google spends millions a year on public relations. How can one invest heavily in manipulating the press and then say manipulating social media is bad?

The Ultimate Salesman

The Industry Standard put together about a decade worth of Steve Jobs video clips. I wish I was 1% of the salesman that Steve Jobs is!!!

Ad Rates to Fall?

In 2006 Jakob Nielson wrote "Over the last several years, Yahoo! has made between 0.2 and 0.4 cents per non-search pageview. However, I believe that Internet advertising is over-hyped and that advertisers are deluding themselves into overpaying. In the long term, non-search advertising's value will drop to 0.1 cents or less per page."

If prices drop too low this year could be a great time to buy exposure to build links and an audience. There is always opportunity in the market...you just have to position yourself to take advantage of it.

Society as a Ponzi Scheme?

Tim O'Reilly offers this great quote "just maybe, we are getting the first signs that our society as a whole (and not just our financial system) is a kind of gigantic Ponzi scheme that will one day run out of room for growth, with disastrous consequences."

The U.S. is in a world of hurt, and that is putting a squeeze on China - reversing the flow of farmers to the cities back to the farms. Our leading export is debt, and some countries may be willing to take a loss on it. A Japanese credit rating agency is suggesting that Japan should write off some of its US debt!

The dollar may lose as much as 40 percent of its value to 50 yen or 60 yen from the current spot rate of 90.40 today in Tokyo unless Japan takes “drastic measures” to help bail out the U.S. economy, Mikuni said. Treasury yields, which are near record lows, may fall further without debt relief, making it difficult for the U.S. to borrow elsewhere, Mikuni said.

“It’s difficult for the U.S. to borrow its way out of this problem,” Mikuni, 69, said in an interview with Bloomberg Television broadcast today. “Japan can help by extending debt cancellations.”

The US stock market went up 3% today, but I think anything based in US Dollars is a bit scary after reading the above quote. What exactly is backing the dollar if those holding federal debt consider writing it down? How many more companies and industries can the US government bail out?

Paul Kedrosky offers his scenarios for the economy in 2009. What do you think will happen? What are you investing in and planning for this year?

Yes, Keyword Ranking Reports are Still Valuable

In Mike Grehan's New Signals to Search Engines he highlights how personalization, social media, and universal search may help move search beyond text and links.

Mike also contended that ranking reports are dead. While clients should see the end effect of optimization in their analytics and sales data, ranking reports still have good value to professional SEOs. Below are a couple examples of why and how ranking reports are still important, even as Google crowds the organic search results with universal search stuff.

New Sites

Track Your Growth

When you build a new site from scratch you get to see how effective your link building strategies are as the site's rankings improve. You have to get in the game before you compete...ranking improvements give you an idea of how your site's trust is growing even before you rank well enough to receive much stable traffic.

This early feedback data can be used to guide further investment in link building efforts, and prioritize which websites get the most effort and investment.

Show Clients Baseline Rankings & Growth

If you sell services to clients and they have a brand new site with limited traction then a ranking report shows baseline rankings and proof of growth, even before top rankings yield lots of traffic. This helps customers have confidence in their SEO provider, even if their SEO investment loses money before making it back.

Page 2/3 Rankings

If you rank on page 2 or 3 for some high value keywords you might not see much traffic from them. But if your keyword rankings let you know that you are close to the top you can consider working on link building and altering your site structure to improve the rankings of those pages.

Services like SEMRush also help give insights into such ranking improvement opportunities.

Algorithm Changes & Penalties

How Are Search Algorithms Shifting?

Is Google putting more weight on authority sites? How much does the domain name count (if at all)? Is anchor text becoming more important or less important? How aggressive should you be with anchor text?

When major algorithm updates happen, tracking a wide array of sites and keywords can help you hypothesize what might be gaining importance and what might be losing importance.

What Happened to My Google Traffic?

Sometimes sites get filtered out of the search results due to manual penalties, automated penalties, automated filters, algorithm changes, or getting hacked. Sometimes the issues are related to particular pages, particular folders, whole sites, or keywords closely related to (or containing) another word.

Seeing a traffic drop gives you some clues that something may be wrong, but one of the easiest ways to isolate the issue and further investigate is to look at ranking reports to see what keywords and what pages were affected...then you can start thinking about if it was a glitch, something you can fix, or something you can't.

Download Alexa Top 1,000,000 Websites for Free

Quantcast was the first web traffic analytics company that allowed users to download their top 1,000,000 websites. Recently Alexa followed suit, giving away a daily updated index of their top 1,000,000 websites.

Such lists should be taken with a grain of salt, but at free one can't complain about the price. As time passes free and good enough is going to force those selling tools and information to offer something that has a sustainable advantage over free.

At the same time...

  • the sea of information will become increasingly hard to navigate, increasing the value of filters (particularly those built around a shared perspective or bias)
  • hyped up salesmen will be able to build many business models out of selling such recycled information to the uninitiated, forcing others who sell information to add even more differentiators between themselves and the competition

Thanks to Jamey for the Alexa tip. :)

Why We Are Lucky to be SEOs

The US (and global) economies are in sharp decline after a period of growth that was largely fueled by speculative (and fraudulent) loans that increased money supply way too quickly. While carnage is wide reaching offline, it is simply a phenomena that has not really touched our publishing business.

The Illusion of Safety

There is an illusion that if something is physical that it has a sense of permanence to it, but this year the US government has had to bail out banks, automakers, insurance companies, and credit cards. Residential real estate has dropped hard and commercial real estate is also in the hurt locker (if retail is off 10% in some areas then many businesses operating on a 5% margin will go bankrupt - leading to vacancies and lower prices).

Much of the residential real estate decline is simply due to excessive capacity and various flavors of mortgage fraud (appraisal fraud, loan application fraud, principal-agent problems, malfeasant regulation, etc.), but the commercial real estate slowdown is due to the residential slowdown, global economic slowdown, and the existence of better and cheaper alternatives - namely online retail.

Investing in Growth

The Tribune Company recently filed for bankruptcy and the New York Times is reporting dropping ad revenues. Amongst the carnage Amazon.com reported record numbers. In a lot of ways some of the offline decay is just a shift toward more efficient online business models.

Fred Wilson highlighted how many publishing, finance, and retail business models are all being destroyed by the web

I had breakfast last week with a person who has been in retailing for more than 30 years and has been operating at the highest levels of the industry. He said that he expects every category to be winnowed down to one dominant retailer with all the others going by the wayside. This too has the internet as an underlying cause. comScore says that online holiday shopping this year has been flat with the year before and I've seen reports that offline retail is down 6-10pcnt. The fact is that consumers have finally come to the realization that shopping online is easier, cheaper, and often a better experience. Physical retail will survive, but it will be a smaller industry in the next decade and those that do survive will need to give consumers a very strong rationale to get in the car and come to their store.

The information age is killing many traditional arbitrage based business models (or thicker business models that are heavily reliant on local monopolies as a big part of their business). Companies that thrived when there was no competition are simply folding like Origami.

Search is the Primary Growth Engine of the Web

Most future economic growth will occur online or have online touch points. The market for something to believe in is infinite.

Not only is the web growing during the downturn, but much of the online growth is driven by marketing and search. SEO exist as the intersection of those two points, and SEOs that approach the topic from a holistic marketing standpoint have a significant advantage at building distribution and growing capital. Give me an average passionate player, add SEO, and I can help them rank #1 in most markets.

When you back out inflation and opportunity cost, professional investors are lucky to gain 5% a year. With smart market research and effective SEO implementation many businesses can outpace that by a factor of over 400! Being in SEO today would be like being in coal, oil, or railroads in years past...you help connect supply and demand.

Trimming Profit Margins

Outperforming the market by hundreds or thousands of percent presents an opportunity that will draw lots of competition - and one that will not last long if not evolved. Scraping raw data is getting easier. Why should people chose to work with you (and vote for you)?

If you get a #1 ranking which provides amazing profit margins it is best to look for ways to thicken out the site even if those strategies lower short-term profit margins. Search algorithms will change, and the thicker and more interactive your site is the more sustainable your rankings will be.

Thickening up may require giving away tools and software, public relations strategies, becoming the media, providing a platform for others to use, compiling data in a useful format and/or creating the community water cooler.

Additional expenses can be offset by refining conversion process to increase visitor value and lifetime customer value, and lower forward marketing costs as you leverage the additional earned exposure.

Another thing to consider is the use of advertising to build other quality signals. Awareness leads to conversion. And if you can get advertising to pay for itself and gain other signals of quality as a side effect of user interaction with your site then you will end out ahead in the long run. I love recycling dollars because it costs nothing, builds free credit card points, and builds up a website's online footprint in a Google friendly way.

Making Online Businesses More Sustainable than Offline Businesses

If you are an online marketer and publisher then you become a market researcher, learn how to track trends, test what works, and change with the market.

If much of your online revenues revolve around a thin SEO centric approach then it helps to create at least 1 or 2 aggressively branded sites that hedge against the risks algorithm shifts present. The net effect of building a brand is that you are not overly-reliant on any search engine or any physical market. If people talk about you and recommend you then you win. This site has members from dozens of countries all over the world, so even if the US Dollar collapsed we would still have a diverse income stream.

Helping Others

Once you are doing really well you can give back in a variety of ways - donate money to charities, donate services to charities, and/or give income-producing websites to family members. You can give away featured content and tools that help others knowing that in the end it will also come back to help build your business. You can also pour thousands of dollars into building non-profit sites that may also be able to pay you back in exposure, credibility, and link equity.

The Return of Garbitrage (Click Arbitrage SEM)

Recently one of our AdSense sites had a lot of poor ads on it that we filtered out, but it is hard to keep up with all the new ones. Some of them are so bad that you know they are junk just by looking at the URL.

Danny recently highlighted how Ask.com is becoming a big arbitrage play, but I am seeing lots of arbitrage ads from smaller advertisers as well...ones that would have been filtered out of Google a year or two ago (unbranded sites, cheesy universal subdomains, subdomains of subdomains, .info thin content sites, sites which act as a portal that link to domain lander pages that use a 0 for the o in the domain name, Overture feed sites, adsense sites with robotic content, etc etc etc) are now showing up for many Google searches. Google has begun running their own arbitrage ads for things like credit cards and car insurance. Some people have even noticed graphical ads selling people and sites distributing spyware.

To appreciate how bad this is here are a couple examples...

  • On one major keyword I saw all but one ad being from an unbranded thin arbitrage site.
  • On one search I clicked from Google into an arbitrage site that lists links to niche domains with domain holder pages. On those domains there were Overture advertiser links. I clicked one of those and ended up on a site that was a thin crappy AdSense arbitrage site. That AdSense ad I clicked on landed me on another domain lander page powered by Overture. That domain lander page had ads on it for the domain name I just came from...and then I fully appreciated the absurdity of it all!

I could make a video showing examples, but did not want to out people. I just find it lame that Google polices organic results so aggressively and then let their ad network devolve this far this fast. They were pretty strong 6 months ago.

I suspect that Google is trying to goose revenues for this quarter (or is trying to use the downturn to be aggressive with experimentation). I can't think of any other reasons why they would have done such a major retracement on their quality score algorithm and click arbitrage front. Essentially they are paying people to generate garbage AND eat up a lot of their revenue while providing zero value in the transactions.

Have you been seeing a sharp rise in garbitrage?

Recent Links

While at Pubcon I did an interview with Ralph Wilson about link building. I have got wayyyyy too chubby, but I think the video turned out ok outside of that. And there is even a guest appearance of Abraham Lincoln in the video!!! :)

 

Invesp referenced me on a top marketers list. Classic ego-bait that worked great. I got so many Twitter followers this past week that I thought someone released a Twitter spam software program or something...and then I remembered the top 100 marketers list and knew it went well. ;) It was popular enough that even follow-up post about it got lots of exposure. If you don't understand egobait, then this is a great resource to study and emulate. People love awards and anything that strokes their ego or gives them a sense of purpose or sense of community and belonging.

Simplicity as a marketing strategy...it works! I am trying to create a few new features on this site (and off it) that should support simplicity and make SEO more accessible to the average webmaster.

Debra Mastaler offers a funny post about link building with elephants and link building tips for 2009.

The RIAA is now trying to go after ISP level filtering rather than suing their customers.

According to comScore, Youtube represents 25% of Google's US search volume. They may be losing money, but renegotiation with partners on payouts and improved ad technologies will eventually turn Youtube into a huge revenue stream. Youtube holds a lot of contests and could easily turn revenues up if they can figure out a way to make Youtube ads more social and interactive. Google has always been great at public relations...if they advance their ad network to offer such services they could make their unprofitable media highly profitable.

Digg is burning through cash, but may be working to create a social ad unit:

One experiment Digg is working on, says one source close to the company, is a self service advertising product that will be somewhat similar to Google Adwords, but with a twist. The product would insert advertisements into the Digg news stream (presumably clearly marked). Where those ads end up, and how much an advertiser pays per click, would be based on user feedback. So users would have the ability to vote on advertisements in the same way they vote on stories. The better ads, as determined by Digg users, will get more prominent placement and a lower cost-per-click.

That takes public relations and social media to the next level...allowing Digg to make revenue from their attention stream, and allowing advertisers to promote content that is well aligned with user interest...rather than having advertisers set up fake accounts to do guerilla marketing.

The WSJ shared social media marketing tips and Michael Gray shared examples of how social media links turn into rankings.

While the web might have some issues here and there, online commerce is still growing like a weed, with coupon sites and Amazon.com seeing sharp year on year rises in traffic.

Alan Rimm-Kaufman explains click volume vs profitability "to generate more total profit dollars by moving higher on the page, clicks have to rise faster than per-click profit falls." He also shared this 2004 Atlas image on Google click potential by rank:

Frank Watson highlights a start up gone bankrupt due to a botched deal with Google, and presumes that the Google/Yahoo! search deal was simply to stop Microsoft's advances in the search space. Most market makers actively manipulate the markets they manage...doing so is too profitable to ignore.

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