Blog Comment Spam to Search Spam to Email Spam

A friend of mine found out about a product that was first seen by them from a spam comment someone left on my site. The product helped automate content generation and syndication, aiming to help new webmasters distribute slightly unique spam across the web. My friend gave that person his email address and they email spam him non-stop. Marketing offers are no better than the marketing method they use to find you.

Extending the Reach / Circulation of a Web Based Content Site & Ad Network

Once you have a trusted market position advertisers will buy in even if you hurt their business model or call their products crap:

To my enormous surprise, the company that threatened to call the feds on me made another offer to advertise on CamcorderInfo.com. Because of our popularity - we have the No. 1 search listing on Google (Charts) under "camcorder reviews" - it couldn't afford to avoid us anymore. I okayed the deal, comfortable that the electronics firm was aware of our ethics policies. It has since become one of our largest clients. When I asked the executive if he ever actually called the FBI on me, he insists he did. He said the agency found me guilty of nothing except a passion to build a reliable company.

Every Ad Network is Flawed:

Once an ad network has buy in they look for ways to leverage that market position. And there is fraud involved nearly every time

  • newspapers puff up their circulation numbers

  • magazines run ads and give themselves away to boost circulation
  • a keyword that normally costs me $4 a month on Yahoo! cost me over $100 this month due to syndicated click fraud
  • look at how much of the web spam Google funds

How to Extend Your Reach Without Getting Too Dirty:

Once you establish a trusted market leading niche site you can extend your circulation by buying traffic from cheap sources. Some people will just send fake traffic generators over their own site for impression fraud, but there are many cheap sources of traffic that may provide ongoing value and look much more natural than blatantly committing circulation fraud.

  • Keep your feed rather clean so it is easy to subscribe to. The people subscribing to it will likely be the people who link to your site. Maybe put one exclusive sponsored by ad unit in your feed.

  • Create an email newsletter that recycles your best online content. Maybe run one or two ads in it, and use it to drive traffic back to your site.
  • Buy interstitial ads from AdBrite on related websites. If AdBrite is underpricing the inventory of a strong site try to buy out all their ad slots.
  • If AdSense is under-priced in your market consider buying AdSense ads on related sites to drive longtail traffic back to your site and further position yourself as the market leader. You see this sort of activity all the time with web directories, where a couple of them have ads on other web directories.
  • If you are really motivated you may want to resell ad inventory of other smaller players in your field.
  • Buy traffic from StumbleUpon.
  • If you write what is essentially a news site try to get syndicated in Google News and other related news sites.
  • If your site has a high authority score, write a few posts here and there that use analogies or other ways to pull in related traffic without looking like you are straying too far off topic. For example, one of the leading search queries for this site is Google Auctions.

  • Interview industry experts that have greater reach than you do.
  • If you have been ignoring SEO at least give the topic a cursory look, and consider buying a few trusted links by doing things like joining trade organizations.
  • Create linkbait and get it exposure on the popular social news websites. Also consider promoting your best content via Review Me buys on popular channels. (disclaimer: I have an equity stake in Review Me)
  • If you have enough time to manage it (or know someone else who can) consider adding a forum or other user generated content sections to your site. Active forums can have hundreds of thousands or millions of page views each day.
  • Have your pages refresh once every few minutes to rotate through advertisements. I believe MarketingVox does this.
  • Make sure your site design is clean, you publish quality original content, and your about us page looks trustworthy. These will make it easier for people to buy ads directly from you, and will make it easier for the media to use you as a source.

If you have a high value market position in a large competitive sector and are not making much from AdSense make your site brand ad friendly by pumping up your circulation numbers. Many of those ad buys are cheap on a CPM basis and will lead to additional recurring traffic and links. In many high value markets as your get more exposure your ad revenues increase logarithmically because you get more traffic and people are willing to pay a higher CPM rate.

Writing for Multiple Audiences

Many sites tend to steer clear of controversy, but want the traffic controversy can bring. What are the solutions?

  • Accidentally put things in / leave things out of your story that make it easy to take it the wrong way. Leave an easy angle that you know people will take so that when they do you can crush them. Depending on your strategy, it may even help to leave comments off on some of these types of posts.

  • Write your own controversial comment as though it was from someone else and then let people debunk that person.
  • When you syndicate your story to a social site that is politically biased, place blame for whatever is wrong on someone. People will vote on hating or liking that person without even clicking through to the story to see if it relates to the headline.

Even the Search Engines are Bad at Optimization

Yahoo! allows paid inclusion members to buy quick links in the search results and indexes sites more fully if they use Yahoo! for their site search. While neither of these may seem like a big deal they both are. Allowing businesses the chance to buy a greater share of the search results or giving them greater indexing priority for them using your search service are both things that would make search purists cringe.

While Google is busy turning the text link into a performance based ad network Yahoo! sells their search credibility and marketshare too cheaply. Buying Del.icio.us and MyBlogLog are not going to make up for the undermining effect on credibility paid inclusion offers.

Frank Schilling's Seven Mile: My Favorite Domainer Blog

I could accurately be described as an amateur domainer wanting to know more of that market. My favorite blog on the domaining market is Frank Schilling's blog. There are so many good posts that it is hard to highlight any of them. He writes about a wide range of topics including the domains he didn't buy (and their prices), how relevant domain names affect PPC arbitrage, and his underlying philosophy on business.

The Naivety of Starting From Scratch

When I was new to the web I was excited when I would get things to rank from scratch, thinking I did a great job of SEO, but if your results are effective and consider applicable risks does it matter what techniques you used to promote a website? None of us really start out from scratch. When I started on the web I was a recluse with low living costs, lots of time, the need to be successful, and lots of rage. Those were off the web assets that played in my favor, as well as my liking for reading and writing, and my experience selling baseball cards in high school. I also had a friend who was web savvy and made many friends on forums. Without them I would have failed online.

That is probably too much of talking about me, but consider yourself:

  • what unique experiences or biases do you have?

  • what resources do you lack?
  • what resources do you have a lot of?

After you think of your own assets and skill sets, ask yourself if it matters how you achieve your results.

  • Does it matter how you learned what you know?

  • Is it better if your site is brand new? Or is it better if you bought an established site?
  • Is it better if you designed your site? Or is it better if you used a free template or paid a site designer to create it?
  • Is it better if your site is hand coded? Or is it better if you use an extensible content management system?
  • Is it better if your site validates? Or is it better if your site renders in browsers and you spent that extra time and money to create more content?
  • Is it better if you created all the content yourself? Or is it better if you paid writers to create it?
  • Is it better if you sell your own product? Or is it better if you sell ad space?
  • Is it better if your links are all organic? Or is it better if you bought a few topically related trusted links?
  • Is it better if you rank your own site? Or is it better to buy an ad on an authoritative site and rank that page?

You learn more by doing things yourself, but you can't learn and do everything if you are trying to make a scalable business. All those points of distinction are arbitrary. Every market is gamed, and so long as your methods work it doesn't matter how you got there as long as you didn't have to hurt others to do so.

After you are profitable and growing, for many projects it makes sense to outsource tasks, including:

  • website design

  • content creation
  • ad sales
  • maybe even initial marketing, by buying old websites

Thinking that you have to do everything from scratch means that you are going to run into scale issues much quicker than a competitor who believes in outsourcing will. Once you consider opportunity cost, doing everything yourself becomes far less appealing.

Eye Tracking from Search to Recall

There have recently been a couple eye tracking studies in the news. Jakob Nielson did a study on the effects of clean content organization:

What if you could engage users in a story for about half the time, yet have them remember about 34 percent more of the content? That’s exactly what one test showed. Spending less than two hours rewriting and reformatting a story about New York City restaurants really paid off according to this study.

Gord Hotchkiss recently posted about how people scan search results.

We scan three to four listings at a time, which are temporarily loaded into our memory slots. From that first group of three to four listings we make a determination if any of them are relevant to the query we just launched. About 50% of the time, we make our selection from those first three or four listings and we click on one of them. If we don't find what were looking for in this first can, then we continue to scan down the page, slicing off our second consideration set of three to four listings, again loading them into our memory slots so we can compare them and make our choice.

As the business model for creating content erodes, and web entrepreneurs get better at recycling content, those who get the presentation and formatting from the search results right on through to site structure and article display will win marketshare as destination sites:

While many people want their website to be #1 (or even settle for first page) for their keywords, very few websites actually deserve it. The concept of Destination Marketing is about making your website better than the sum of its parts by combining strong SEO and strong on- and off-page marketing without compromising any of it. If your website is just another site doing the same thing that hundreds of others are and you provide no unique offerings, simply put, you don't deserve to be #1. Period.

Update: Poynter did research showing that when people pay attention online they pay more attention than they pay to similar offline pieces. Here is a video about their eye tracking study.

The Fog of War - Great DVD

A couple friends recently mentioned The Fog of War - Eleven Lessons from the Life of Robert S. McNamara. It is a great DVD from the perspective of a former Secretary of Defense, about the errors he made and the lessons he learned in his life.

It is mind boggling to hear about all the fire bombing in Japan, how serious the Cuban missile crisis was, and that the Vietnam war lasted so long due to a lack of empathy. So much has been smudged away from the school books. The DVD concludes a killer quote derived from T. S. Eliot:

We shall not cease from exploring, and at the end of our exploration we will return to where we started, and know the place for the first time.

What You Can Learn from Comment Spam

I just deleted about 10,000 comment spams from a blog. What could one learn from going through all that spam?

High Value Keyword Net:

Comment spam ads (outside of porn) are typically the same topics advertised on the Yahoo! homepage and on About.com's brand sponsored content sections.

Spammers who spam others blogs are generally focused on profit and results oriented. Many of them do dumb stuff, but some of them will leave a competitive research trail worth looking at, complete with the TYPES of keywords that are profitabe (pornography, perscription brands, gambling, things associated with finance) and important keyword modifiers.

How to Leave Feedback:

Given the results orientated nature of spam, it is unsurprising that many comment spammers leave comments that are generic, non-personalized, and flattering. If you want people to respond to you the flattering angle is probably effective, but message personalization is also key.

The Cost of Free Content:

if you let others litter your site with spam it is easy for others to think you don't believe in your own product. As one person stated on the blog with spammy comments:

Take notice of the spam here on the blog, they don’t care about this site and they don’t care about paying their customers.

Why wouldnt search engines eventually do the same? Sure spam is free content, but if it puts you in a bad linguistic neighborhood what is the cost?

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Machines optimized for market efficiency and profit don't have ethics, and do not promote businesses that do. How much we will allow ourselves to trust personalization and quality scores?

"They knew they were being lied to, but if lies were consistent enough they defined themselves as a credible alternative to the truth. Emotion ruled almost everything, and lies were driven by emotions that were familiar and supportive, while the truth came with hard edges that cut and bruised. They preferred lies and mood music...." - J G Ballard, Kingdom Come

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