MicroSoft Submit It / MSN Bcentral Keyword Research Tool - Usability Still a Hunk of Crap

A while ago I posted about my anger toward the MicroSoft Bcentral line (in particular login problems). I sent them an email and got no reply, but randomly they recently called me and asked me why I have not used their service in a while, and while the guy was on the phone I got my account information for how to login.

So MicroSoft has a keyword research tool in their small business section, although it is not easy to find from their site.

Their site is ticking me off so bad that I refuse to give them any link popularity for sucking.

Examples:
go to their directory
http://sbd.bcentral.com/
click on the small business tools tab and get a 404 error
http://www.bcentral.com/404.aspx?aspxerrorpath=/products/default.aspx

once you log in to your Bcentral account there is a link that says "free tools" and when you click on it the link goes to here
http://premium.bcentral.com/system/uber_redirect.cfm?product_code=TOOLS
which ends up offering you specials on software. How shady is that?

if you search MicroSoft small business for keyword
http://search.microsoft.com/search/results.aspx?view=en-us&st=b&na=82&qu...
you get no results.

if you search the entire MicroSoft site for searches like that (keyword research, etc) you get to explore their software products like MicroSoft Office.

it took me a while to find the login button on the Submit It site
http://www.submit-it.com/
because they blended it with the page layout in the upper right corner. after you log in you are still at square one hunting for the tool (I must have logged in at least a half dozen times in the last hour).

they have a live chat feature,
http://www.bcentral.com/help/chatpage.asp
and so I asked:
I know it is not your fault, but your site usablity sucks. How does one access the keyword research tool.

the quick start page
http://submitit.bcentral.com/system/UCC/QuickStart.aspx
mentions the keyword research tool, but of course has no link because they want you to do stuff linearly and sign up to add another site first. adding another site at that point can mean just spidering the URL of a site you already submitted.

you have to crawl a domain before you can even use the keyword research tool. they try to have you do stuff liniarly from begining to end (right through submission) because it makes their solution seem more holistic and makes the submission part seem important and helps justify you spending more money on their service.

so you have to do the crawl function. if your site is large this takes a while, and the tool says you might want to come back in 15 minutes if your site is over 50 pages. the tool also arbitrarily caps out at spidering 100 pages, which are pages arbitrarily chosen by the spider and not pages you chose, and realistically not every page should have SEO in mind.

after you do the crawl function you do not need to recrawl to reuse the keyword tool, you can do the following (quoting from Ethan from their customer support):

1. Click the "URL Manager" button next to the new URL.
2. Click "Go to Page Details", and then click "View complete Readiness Check".
3. On the "Keyword Tool tab", select Use our keyword research tool, and then click "Continue".
4. Follow the instructions in the "Keyword Research Tool" wizard.

just to further clarify my opinion on the topic all of the Bcentral tools and services are useless if people can't actually access them or are so annoyed that they do not want to use them.

Most other keyword research tools take less than a minute to use. Assuming I need to do everything just to let me access that tool is some pretty close ended non hyperthreaded bogus paternal crap their MicroSoft.

I should be able to just go to this URL
http://submitit.bcentral.com/system/UCC/sikeywordtool.aspx
and use your keyword tool.

The Posts that Never Get Published

I was about to make a joking post on my blog, but I spoke to a friend who helped me see past the short termism of my idea.

My friend said that many of the better voices in the SEO space

  • get a second opinion, and

  • write it then wait at least a few hours before submitting some controvercial type stuff

It is easy to post things that you will know will get links because they are controvercial, but as you do things like:

  • offend more people, or

  • throw out random semi correct link bait (see the title of this post - although the post title was hosed the conversation was dead on)

it becomes harder to build a sustainable business model & get referenced by the most important channels.

Many blogs work well because they are strongly filtered. Many do well because they are not. Many do well because they are highly opinionated. Many do well because they are not. If a site is an individually ran profit generating venture sometimes it is hard to strike balance, especially if the writer writes in a highly opinionated manner.

I would give away my ebook and create another business model if I didn't think that would lead to eventual marginalization (which at this point I think it could). In some hyper cometitive fields you need a variety of the following to compete:

  • the right friends;

  • a packet of money;
  • insaine amounts of knowledge;
  • incredible credibility;
  • a great voice;
  • the ability to scour, find, & sort new information

Not long ago I was bad off and knew nothing about the web, but thanks to friends like the one I spoke to tonight I am still doing well enough to get by as I establish better credibility and learn more about writing, filtering, and search.

Leveraging Social Currency: AdSense Bad for Blogs about Blogging...AdSense Good for Blogs about Expensive Topics

I do not currently display AdSense on this site for a few reasons, one of which is that it probably would not earn much since most people reading this site can distinguish ads from content.

Nathan Weinberg recently wrote AdSense Bad For Bloggers?, where he questions whether or not people can make money from AdSense using blogs.

I think he said his network gets about 1,000,000 monthly pageviews, but AdSense is not making him much money. Blogs about Google and MSN will get traffic, but the revenue streams might not be there since technologically savvy people are less likely to click ads.

One time I had a chat with a well known web guru, who stated that not all sites need to make money. Websites can act as a team.

If you have sites with a ton of authority and little revenue there are a few options:

  • alienate your users by trying to force a revenue stream that does not exist and thus lose your social currency

  • gather feedback and create a product or service that matches the desires of your site visitors
  • leverage the social currency of that site to help build up a network with other high profit channels

You only need one or two strong channels to launch a network.

A few of the major blog networks have even added poker sites to their networks, and people still link through to their network not minding that they are helping to promote illegal gambling.

In Nathan's comments Richard offered a good tip for bloggers wanting to avoid the evil generic blog ads:

The biggest positive changes occured for me when I stopped using the word “BLOG” and I stopped getting the same boring ads for how to setup a free blog.

As an added bonus, Nathan mentioned that ProBlogger made a post about earning milestones, saying that he is making over $10,000 a month from AdSense on his network of around 20 blogs (most of which are low quality content spam IMHO and thus I don't want to link into his bad neighborhood, but the post is here:
http://www.problogger.net/archives/2005/07/12/earning-milestones/ )

If you look at his network (www.livingroom.org.au & breakingnewsblog.com) you can probably guess which ones are making money and create / market better channels on those topics that will make far more than he is. Digital camera reviews are huge for AdSense.

Buying Google PageRank WholeSale.... or Should You Buy it?

Probably not the first time you have heard that PageRank is only one of many many many measures of link quality, but Mike Grehan just wrote an article about it, and also interviewed Jim Boykin, of WeBuildPages, who offered a few link building tips:

"We're unlike most people who buy links in that we try to buy from the source, as opposed to buying from an auction or broker (though we do occasionally do that, too)," said Boykin. "When we're approaching the source, we usually try to feel them out and get ad space as opposed to buying a link. We might be able to put lots of ads in a space."

...

"It's the neighborhood, which means the most to me," he continued. "I'll normally try to find the authority sites in an industry and approach them to see what they're offering. I'll try to bargain anything, from buying their office pizza to giving them free products from the site I'm seeking advertising for, or will outright pay them."

It would be interesting to know how quickly people add links to good properties and what algorithms Google has in place to detect surges of certain types of outbound links or site factors.

AdSense AdSense AdSense...

keep up with AdSense and contextual stuff at JenSense

New AdSense Advisor:
out with the old and in with the new

Reporting Invalid Clicks:
information here

What Size is Best?
best ad unit sizes

Other Questions?
recent webinar text and lots of other good stuff at JenSense

Baidu.com gets ready for IPO

Shak says Chinese search engine Baidu is getting ready to go public.

Google owns 4% and may want the rest of the company, although the WebmasterWorld thread points to Baidu in a rather negative light. Interesting to get a glimpse of how search users around the globe think of different competing services. At the end of the day it is all about money though. Does Baidu have technology and marketshare worth far more than their price?

The WebmasterWorld thread also points at this article, which states:

According to sources, Eric Schmidt, CEO of Google who just concluded his visit to China, said recently Google would enter China's market this year, and how it enters the market would depend on its talks with Baidu.

There are two options for Google, said Schmidt. One is that Google holds shares of Baidu and the other is that both sides deepen cooperation, and Google would hold more Baidu's stakes or even set up a joint venture. This may lead to Google's takeover of Baidu, turning Baidu into its subsidiary in China.

It is not uncommon for firms to go public to raise buyout bids. Paypal.com did it not too long ago before being bought out by eBay. Incidentally Paypal is opening up shop in China soon:

PayPal China will offer payments in the local currency through 15 Chinese banks and more than 20 different debit cards. The company also will offer buyer protection on EachNet, an e-commerce firm acquired by eBay in 2002.

Autosubmit Features, Link Exchanges, & Directories

New features on SEO Elite:
Brad Callen just sent out an update email promoting new features on SEO Elite. One of which looks for link exchange type pages with form boxes on them to add URLs to, and autosaves your submission data for reuse (sorta like many common toolbars and RoboForm, but without allowing you to enter details like credit card info and business address, etc).

Bulk vs Quality:
In many areas the bulk volume link techniques still appear effective, but I have a single page website that ranks at #17 in Yahoo! for Effexor which has it's only links coming from DMOZ and DMOZ clones. Some of the other top ranked Effexor sites are ranking from bulk linkspam, etc. So both techniques still work.

Mixing Data:
I don't like reusing the same data over and over again because as search advances that mechanical type approach stands a greater chance to be filtered by more and more major algorithms. For a long time I did not mix descriptions that much, but as a forward looking SEO tip I think it is worth the extra time to mix up the descriptions as well as the anchor text.

FireFox InFormEnter Extention:
Dazzling Donna said she is going to be a grandma soon (congrats), and recently pointed at a FireFox extension by the name of InFormEnter, which may help speed up submitting sites and link exchanges.

Directory Submission Manager:
Donna also pointed at a free directory submission manager program, although I am not sure I would want my submission data stored on someone elses site. The best spots to get links are usually those areas where the links have the most value AND most people do not think to look.

Zig When they Zag:
Over the past year I expanded my general directory list out to about 150 listings, but as others are pushing the idea of easy mass submissions I realize now is as good of a time as any to prune the weaker directories from my list and just refer people to other resources if they want to submit to tons of sites.

Most likely my list will soon have about 100 listings removed, as there are many sites tracking directories, and the cost of actively tracking them is far greater than any reward it may bring.

How do You Promote a Small SEO Forum?

Insider information from Google, no doubt.

at least Darrin is clear with his intent:

Hopefully this is of use to you all. Don't forget to link to seotown!

Office Space & Everything Bad is Good for You

Normally I look at weekends as a chance to catch up & get ahead, but that is a recipe for burnout. This weekend I spent a good amount of time watching shows like Office Space, and appreciating taking time out to do nothing. I also bought a killer grill which my roommate has already cooked on twice. :)

I just got done reading Steven Berlin Johnson's Everything Bad is Good for You, which is a book built around the thesis that modern culture is making us smarter. He covers video games, TV, & the internet as mediums which are helping us stretch the limits of our cognitive facilities.

Video Games:

  • Most people do not read the manual to learn how to play games. They usually grab a controller, probe, learn, analyze, and reprobe. While not being as in depth as the scientific process Johnson states he believes video game play can help people learn the scientific process.

  • Video games can help teach pattern recognition.
  • Some simulation games, such as the Sims, also can help children learn about some social and economic issues.
  • Learning to work your way through video games can help boost your confidence levels.

For a long time I had given up on new video games, viewing anything beyond the original MarioKart as a distraction, but I recently have started playing a few of the 3D platform games and my roommate said I was picking it up rather quickly.

Television:

  • Television has grown increasingly complex over the past 30 years.

  • Most of the most successful shows are those which mentally challenge the viewers the most. Some shows are multithreaded and intentionally leave information out, or require prior knowledge from episodes gone by.
  • Reality television can help people understand social graphs and read people. Few faces show more emotion than the face of a person who has just wasted 6 months in an artifical environment to be told they are not good enough.

I still do not watch TV, but apparently I missed out on over 40 home runs yesterday.

Internet:

  • it force to use new interfaces

  • it provides new feedback channels on a platform to participate
  • helps give feedback on other media types to allow them to be more complex. Some people even layer other media types.
    Examples:

    • the NYT recently published an article about a website providing free extensions to Grand Theft Auto

    • Amazon.com reviews for Everything Bad... including this somewhat random one "I wanted to buy this book, and I saw it had a 4 star average, so I decided to read all 10 reviews. Only one problem--add the stars from the 10 reviews and you get 26 stars. That's an average of 2.6 stars, far from the stated 4 star average review."
    • this blog post & most of this site in general

I am a big fan of the internet, as it is my livelihood. My roommate thinks I am crazy sometimes when I laugh at the screen, but sometimes I really am LOL. hehehe

Overall Impression of Book:
I felt that the first 140 pages of the book were not that exciting & captivating, but found the last 60 pages where he justifies society getting smarter exceptionally interesting.

Classroom Learning:
There are countless studies and complaints about school budgets getting spread thin and classroom learning falling off. I have not studied the topic in depth, but from first hand experience I did not jive well with the classroom environment because I found it understimulating or uncomprehendible.

Understimulating Examples:

  • In second grade my teacher would rip up my math homework because I would do it in class before she taught me how to do it.

  • In 4TH grade we played around the world, where whoever said the answer to an arithmetic question fastest got to keep playing and go against the next person. I won so many times in a row that I was actually getting bood and almost everyone in the class cheered when another kid beat me.
  • After 5TH grade they had me take the college level entry exam because I was good at math. For some reason in 8TH grade they started me out in slow learners math. I never slept more in another class ever. As they advanced me through math classes that year I slept less.
  • In high school I would usually do my math homework before I was taught how to. One time another kid named Aaron was a year ahead of me in math. He had a test the same day as I did and both of us were sick the day of our exams. The next day our teacher was sick and the substitute teacher gave me the wrong exam. By cross referencing the test problems and typing random keys into my calculator I derived the algorithms needed to solve problem types I had never seen in my life.

Math was a subject I excelled in, and yet somehow I went from taking the college entry exam because of math to being in slow learners class in only a few years. Even though I was decent at math the high school example was a better example of applying video game learning techniques to the classroom than of learning from the classroom.

Uncomprehendible Examples:

  • I have always been a horrific speller. I probably read or write over 10,000 words a day and still am bad at it. I never dreamed I would read and write as much as I do today, but it did not do much for my self esteem when I was younger to tear me up on the subject. I probably could have honestly used slow learners classes for that subject.

  • I had bad vision growing up and did not know it until half way through high school. One of my 7TH grade teachers chewed me out and called me a liar when I said I could not see the questions on her dusty chalk board from the back row.

If you understimulate a child or ask them to do things far beyond their ability they are going to get little to nothing out of it. Our current education system does not even attempt to cater to students skills, desires, and shortfalls.

My roommate, currently in college, enjoys his elective classes most and hates many of the required classes he is forced to take (many of which are off topic, uninteresting, and / or understimulating). Steve Jobs said he didn't get to start dropping in on the classes he wanted to take until after he dropped out of the courses he was required to take.

As other avenues and technologies advance at faster and faster rates and there becomes a wider variety of forces pulling at our attention the classroom will continue to become more irrelevant until the format can shift to accomidate a wider spectrum of students.

Race to the Bottom? or Top?
Although IQ tests have inherent cultural biases you can wipe those out by looking at the population as a whole. While people complain about schools it appears that some non school related learning activities caused the Flynn Effect, which shows IQ rates raising in many countries at about 3 points per decade. Those aspects of learning not directly related to school are growing quickly throughout the general populous in developed countries.

Steven believes much of the Flynn Effect is due to what he calls the Sleeper Curve, which points to how media is changing toward an ever increasingly complex landscape which requires more of it's viewers to watch or participate in.

The Business of Syndication:
Johnson seems to cover a good bit of marketing & business model information for writing books that seem like they are about other topics. For example, with television and movies there has been a dynamic shift in financial viablility of a show based on it's replayability.

Cable syndication and DVD sales means that businesses have the potential to make far more money by creating products that people would want to watch over and over again. To pull that off the movie or show needs to challenge the viewers mind. By including many subtle plotlines and leaving out information shows like The Simpsons can become even funnier after viewing it a second or third time.

Flawed Logic?
One area I disagree with Steven on is in the idea that a competitive marketplace requires vendors to create more interactive media that requires more from it's audience. All you need to profit is a targetable marketplace. As Fox News has proved, you can do that by creating overtly biased channels.

I am starting to go a bit off topic of a book review, but am sorta trying to tie it into the web stuff a bit more.

The Value of Fan Sites:
Not all consumers are created equal. Those who are the most opinionated are also those who are most likely to express themselves and ensure others see their opinions.

Brains like to be challenged. By creating something that is so complex that people feel there should be a guide for it you are more likely to create a product that will have many fan sites.

Finding a variety of opinions is easy. Just Google it [please do not punch me for using that word as a verb]. The key to doing well is to get the right kind of people to find you. If you can create a challenge for the brain and get people to notice it someone will build a business model out of it.

Extension of Attention Markets:
What happens when the bulk of people view things by making micropayments to Google?

In the same way videos, TV shows, and video games need to be rewatchable or replayable to be successful websites need to be rewatchable or replayable to be linkable. SearchEngineWatch, the most trusted brand in the search marketing space, added forums and a blog to their site in the last year or so to help extend out their brand and keep their site relevant in the ever changing attention space of the web medium.

Business and Feelings:

"feelings" and business don't really seem to go hand in hand.

- Jeff Molander, affiliate marketing guru

I disagree. Good businesses know how to make people feel good about doing what the businesses want them to do. Bad businesses ignore feelings.

People are highly predictible and the web makes activity easy to track as well, but if you treat them as more than statistics over time that will snowball. If people feel good about buying your stuff then they are more likely to link and tell their friends about you.

The Affiliate List... an Interesting Thread

So a while ago NickW GrayWolf posted a thread about the affiliate list, which is a list of information related to top affiliate marketers.

The post in and of itself is not that interesting, but the conversation below it is. Nick GrayWolf threw something out there that might have been good or might have been bad, and the audience decided. From that thread it appears some of the things surrounding the affiliate list are a bit dodgy. Hate threads always suck (and I have been the featured guest of many of them), but this thread is prettymuch a how to guide on piss poor word of mouth marketing.

Jeff Molander, the creator of the Affiliate List, jumped in the thread to try to defend his product, but berates anyone who does not see eye to eye with his position. Some people on the list want off it and Jeff does not appear keen on letting them off. In escence he is selling contact data about people who stated they do not want to be contacted.

Jeff appears to be forgetting the memory of the web. At one point in time he talks of gaining access to proprietary data

If it remains a mystery as to where I've seen the data (that allows me to pass judgment on retail focused affiliates) after helping found an affiliate network, lead the sales effort at the leading affiliate data services provider and manage dozens of programs as an outsourced services provider to marketers

and soon he acts as though those words were never wrote.

There are many other contridictions in the thread, but the whole point is that if you are angering a large group of people you should know your words are going to be held against you. The best thing to do is either not participate in the thread, or be accepting of some of the feedback it offers.

You rarely are going to get criticised for playing new, naive, or empanthy cards; typing things like "well I guess I never looked at it that way" or "that's a good point" or "yeah, I probably should fix that. thanks for the great feedback". Whenever you lay the "you are all dumb and this is a bogus hate thread" card it is hard to win over supporters. It becomes hard to see your point of view.

Another important issue Lots0 raised in the thread is that if people have a legitimate opportunity for you then you should be able to seek it out. You shouldn't be ready, willing, and excited to work with most of the people who email or call you up with a deal out of the blue.

Affiliates and marketers should usually chose their products rather than letting affiliate program managers try to chose you. If someone has a great opportunity it is only a matter of time until you should run into it if you are truely interested in the topic.

More than any thread I have read in a long time that thread demonstrates how web conversations are different from other conversations, as the people in the thread gain knowledge and better perspective from each additional post. Jeff is trying to invoke Nick into butchering the thread, but I hope Nick sees past Jeff's juvenile attempts.

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