Open Source Media Strategies

Nice Idea, Google!

About a month ago I launched an SEO tool named the Website Health Check tool. The launch was quite successful, so Google decided to block my tool, then added its features to Google Webmaster Central. You shouldn't artificially manipulate the link graph or screw with other people's sites, unless you are Google.

I can plumb around Google blocking it, but there are a limited number of types of webmaster tools that interface with search engines that can be provided to the general public without either being cloned by the search engine or having the search engine serve you some type of retribution for creating them.

Editorial judgements are rarely equitable, and nobody wants to have sitelinks, but have them appear at the top of the 5th page of the search results for their own brand.

New Media is a Key to Growth (ish)

I have never created a Facebook application and have no intent in doing so, because if I am successful they would likely steal my idea and find a way to ban or silence me and/or halt and clone my project. Which is sorta what Kevin Rose did to a Digg member who created an unofficial Digg group on Facebook.

The Transition From Open to Close

Sure that Google maps API is open today, and so are many other data sources, but after they buy enough marketshare look for that to change. The big networks are only open in markets they are losing. What did they do to their SOAP search API after they had enough market leverage? They killed it.

Relying on APIs or scraping data from someone else's platform only has value if you can aggregate it from many sources, do it in a way that is hard to block, add substantial value, have alternative data sources, and you are creating something that you know the data sources you are relying on will not clone for a strategic reason.

Wanted: Writer, Editor, & Marketer...Pay: $0

All these networks pretend that they care about you, but they are vultures. Their data is their data. Their ideas are their ideas....and so are your ideas, unfortunately. If you find yourself becoming someone else's user generated content, or your business can be described as a feature on someone else's product, you are wasting your time.

Motivational Time Out Blog Post

DN Journal wrote a cover story about Frank Schilling, which is quite motivating to me, especially after meeting Frank in person and getting rum cakes from him today. About 5 years ago Frank got into domaining as a common man, and now his portfolio is worth deep into 9 figures. In the interview Frank said:

Everything on the Internet begins with a name and there are very few people who understand how domain names work or their importance to commerce, branding etc. Even folks who think they understand branding, don’t get the power or importance and versatility of names - they too miss the boat. This is the ultimate niche during the ultimate window in time and it will be for decades.

Most domainers thought Frank was late to the market and now he is the #1 domain investor in the world. And in spite of all the stories of domain success, there are still many steals on the market today. A few months ago I bought a name for $2,500, and since then the same name in a worse extension sold at auction for well over 10x the price I paid.

A few weeks AFTER Scores.com sold for $1,180,000 I bought Scores.org from the BuyDomains marketplace for $2,300. I don't have a site there yet, but I have a logo and an idea for a site I eventually want to build, if time permits.

I have been on a bit of a domain name binge this year. As I learn more about content and branding and managing people, today's $1,000 or $10,000 domain name is going to look cheap looking back at it 5 years down the road. My story won't be as good as Frank's story, but given how motivated my wife and I are, I think we will do well. A few years ago SeoBook.com was an $8 domain, with a default Movable Type template. Once I could afford spending $99 I bought a logo and color matched the CSS to it. The site has since got enough exposure that I met and married the most wonderful woman in the world through it. And it all started with a domain name. :)

If you are an SEO and you grasp a bit of what made Frank do well AND know how to make a site part of the organic web, you don't need to pay .com prices to compete. A .org or .net can work just fine if you have the content quality needed to be remarkable and citation worthy. And you can get a big big name in those extensions for $5,000 or $10,000. Sometimes you can get it for $8!

At Pubcon Las Vegas keynote speaker Richard Rosenblath said that content does your marketing, and content is essentially the next building block on the web as search continues to dominate the web. From the Bruce Clay blog:

The old model is owning a generic domain name (pets.com). The new is that the search engines don't care where you are. Get a one or two word domain on a nontraditional domain. Target the wide body and the long tail.

Market's are not fair, but they do not need to be if you have great timing. When you look at some of the content sites that are out there in many verticals the competition bar is still quite low. Wikipedia does not dominate because it is great, it dominates because most content is junk. HowStuffWorks is not a great site, but it sold for $250 million dollars. And if you look at the top ranking sites that talk about the deal, most of those pages are not exceptionally compelling either.

It doesn't matter how ads change or where the future of search lies. The tools and ideas needed to succeed are at your fingertips and you are going to do great.

I feel lucky to be able to write this post in anticipation of the years to come. You and I are lucky enough to be at a place in time where we can write our own luck! Cheers to the future, and thank you for reading. :)

Scams, Spam, & Search

ShoeMoney highlights how marketing for some mobile packages are even scammier than ringtones. Imagine how dirty the web is going to be in a couple years. Matt talks up Google, but will a central body like Google even be able to to draw the line between optimization and spamming? Especially when much of the "spam" is the source of much of their revenue?

In response to Graywolf's great post, Rich Skrenta thinks Google is a cause of the problem rather than providing a solution. Amoral profit driven machines recommend whatever pay the most, even if the offer is illegal.

Fun With Firefox Extensions

Joost created an SEO link analysis extension for Firefox that shows link anchor text and PageRank on Yahoo! Site Explorer, Google Webmaster Central, and Microsoft's webmaster portal. I also updated SEO for Firefox to fix a Yahoo! Search error, but to get it to update you have to uninstall and reinstall it because I did not update the versioning data and my programmer is a bit backed up at the moment.

Search Engine Marketing & Brand Lift

Enquiro performed research sponsored by Google which aimed to determine if search marketing could cause a brand lift.

The research stated that buying the top ad position provides better brand recall, better brand association, and improved purchase intent for both branded and unbranded queries. This is true even if you already own the top organic ranking site. They also recommend writing ads for people who are new to your brand and have yet to establish an affinity for it.

You can download the research paper here.

Link Quality Factors Inside and Out

Wiep published a group survey of SEOs on factors affecting the value of a link.

Pricing to Sell vs Selling Yourself Short

A friend of mine suggested I read Dan Kennedy's The Ultimate Success Secret, a great motivational marketing book. One passage from it stuck with me:

When I first started in the "success education business," one of the few people in the country who was consistently effective at selling self-improvement audiocassette programs direct, face-to-face to executives and salespeople, gave me what turned out to be very, very good advice - he said: "Don't waste your time trying to sell these materials to the people who need it the most. They won't buy it. You should focus on selling to successful people who want to get even better."

Over the years, I've demonstrated the validity of this to myself a number of different ways. And I've developed an explanation for it. There is what I now call "the self-esteem Catch-22 loop" at work here: in order for a person to invest directly in himself, which is what buying self-improvement materials is, he has to place value on himself, i.e. have high self-esteem, but if he has such high self-esteem, he is probably already doing well and does not have a critical need for this type of information; he will get marginal improvement out of it; but the person who needs it most does not place much value on himself, i.e. has relatively low self-esteem, which prohibits him from buying, believing in or using self-improvement materials.

To some SEO forum members who spend 10 hours a day on free forums polluted with spam offers, EVERYTHING is overpriced (outside of a listing in THEIR directory). But is their opinion relevant?

Anyone selling "how to" advice, consulting services, or productivity tools is selling self help information. Price yourself too low and enter a market for lemons, enjoying fraud daily, selling to people who fear investing in themselves, while scaring away worthwhile prospects with a negative attitude and/or prices that eat away at your credibility.

Meanwhile, people who know less and sell a lower quality product may price themselves higher on the value chain and attract the right kinds of customers. Is it fair? Nothing is, and so you must increase your prices as your knowledge improves and your market grows. Anytime you can have half as many customers and still make the same income you are heading in the right direction.

If you are going to sell cheap then just give that idea / product / information away free and then look for a way to bolt on a higher value product or service. Price yourself at a fair value to get the right customers, build the profit margins to reinvest into building a higher value product or service, and help the people who are already successful become more successful.

Google, Subdomains, and Branding

In the past any large company could use subdomains as an effective reputation management strategy. As eBay and others have aggressively used subdomains to dominate branded AND unbranded search results, and Google has improved their sitelinks technology, any relevancy gain by treating subdomains as a separate site has gone away. Google is going to start treating subdomains like subfolders, and limit the number of results from any site to two.

There is still an upside to using subdomains because they allow you to feature standout content, but that upside relates to how marketable the content on that subdomain is, whereas in the past using lots of subdomains allowed eBay to get 20 of the top 30 listings for some queries, even if the subdomain was recycled garbage.

This move adds value to regionalizing sites and creating niche brands (like MobileCrunch), since currently I believe ebay.ca and ebay.com will be seen as two separate sites. If sites are too aggressive with regionalization or creating niche brands and start double dipping that way then Google might eventually look to devalue that move as well, although that will be more of a challenge because it would create a lot of collateral damage.

Official announcement by Matt Cutts at Pubcon, reported first by Barry.

An Unjust Fear of Link Buying

So Worried that You Forgot to Compete

While on the link buying panel at WebmasterWorld's Pubcon a few people were pushing that you might need to consider how Google will view your current link buys 5 years down the road, and that they may hurt you then for what you do now. Upon hearing that I said something like "less than 5 years ago I bought spammy links and if I did not I probably wouldn't be speaking here right now". That got a cheer from the crowd. Who wants to be worried about what Google thinks or does 5 years from now? That is no way to innovate or take marketshare from current market leaders.

Reviewing Result Quality

When engineers view your site they don't just look at "if you have a few spammy links" but they try to consider the quality of user experience and the ratio of clean links to dirty links. If your site is good and ranks for years then you are going to get many natural links that dwarf any spammy links that were part of your site launch.

Building a Real Business

If your business model is entirely reliant on Google 5 years from now, your user experience is sub-par, and you haven't built up any brand equity after ranking for 5 years then there was not much effort put into building a legitimate business, and it deserves to fail. But the sites that rank get self reinforcing exposure. If SEO is part of your brand building and site building strategy you simply can not sit around waiting for the rankings to come in.

Inferior Sites Ranking #1

It is easy to lack objectivity when talking of the quality of your site, but in some fields I compete in, many of the top ranked competing sites are ran by people buying a slew of spammy links and pointing them at their (quite obviously) English second language sites. Because they rank, those sites get some number of self reinforcing links. If I did nothing but create great content they would still outrank my site. You have to buy marketshare in one way or another (public relations, AdWords, link buying) if you are trying to gain marketshare and your market is competitive.

Who Buys Links & Uses Push Marketing to Buy Marketshare?

That does not mean that I am an advocate of bad user experience or poor quality content, but if you care about SEO and have a new site in an old market, user experience and content quality are not enough unless you do some push marketing at launch.

  • AOL sent out millions of spammy CDs to market their service.
  • Google pushes their logo onto ads they distribute all over the web, has the largest push ad network on the web, has some of the dirtiest domain traffic partners (many cybersquatters), recommend infidelity, and bundle Google Checkout usage with lower ad prices and free links.
  • Yahoo! has an in house SEO team and a few years ago Yahoo! was one of the leading link buyers.
  • IAC buys a ton of links and aggressively cross links their sites.
  • Microsoft has got in trouble for launching new products by bundling them with their old products and steals traffic by sending seobook.om traffic to their live search product.
  • Monster.com owns a ton of thin lead generation sites.
  • eBay pays affiliates to spam Google.
  • One of Google's large ad distribution partners tried setting up a deal with me to rank their ads in Google's search results using aggressive black hat spammy techniques, in which I declined to participate in.

We Don't Write the Algorithms (or Hand Edit Search Results)

As an SEO you simply give the engines what they want. Looking at what they rank and how they market their sites gives you better insights for how to rank than blindly trusting the tips they give you to prevent you from ranking and suggesting you buy their ads. All of the web portals you know and love use push marketing to build their businesses. Why shouldn't you?

Is Result Diversity Enough? Search Offers a Reflection of What?

Pay Per Post Already Dominates Many Business Models

Search engines toe the company line fighting against spam, but are paid posts any worse than sponsored research? The day before Matt posted about some lowbrow PPP ads used to equate paid post with bogus information on brain tumors, I posted about how some scientific research is polluted by commercial interests, and an SEO Book contributor by the nickname of RFK left this great comment:

I was just going to comment on this issue on Matt's blog, since he went on a rant about paid posts being bad for personal brain surgery research. Really.

The irony is that most/all of the articles that he would prefer to see on the Google SERPS are researched, assembled and ghost written by pharma companies. Having worked with a number of clients in the medical field it's become more and more apparent that the "studies" published by well-known academics are most often based on research by the drug companies, scripted by a hired copywriter and given to the academic to sign off and publish under their byline.

This begs the question: what's more harmful, the illiterate drivel of a $10 Pay Per Poster or a biased supposed medical study published by a respected researcher? Obviously Google can't control what papers are published, but they shouldn't be pretending that restricting competing paid advertising practises is about returning better content.

The Copy & Paste Culture

As a joke, years ago I created a rather offensive seedy website (with low quality information on porn, drugs, and gambling), and a professor diametrically opposed to my worldviews sourced that site as a credible source. If he was that intellectually lazy with his own professor profile page, how much intellectual laziness goes into the average web page?

As media empires crumble the recycling effect of online information is only going to get worse. While I may not agree with all of the research, the Report on dangers and opportunities posed by large search engines, particularly Google highlighted how journalists start research using Google, and even have a way to warp Google for other writers:

More and more, initiatives to maintain journalistic quality standards complain that also journalistic stories are increasingly the result of a mere "googlisation of reality". One drastic example is described by the German journalist Jochen Wegner [Wegner 2005]: A colleague of him did a longer report on a small village in the north of Germany. He reported about a good restaurant with traditional cooking, a region-typical choir doing a rehearsal in the village church and about a friendly farmer selling fresh agricultural products. If you type the name of the small village into Google, the first three hits are the web sites of the restaurant, the farmer and the choir. And if you compare the complete story of the journalist with the texts on the web sites found by Google, you will see: As a journalist of the 21st century, you don't have to be at a place to write a "personal" story about it. Google can do this for you.

When you think of that publishing trend, think of how well Wikipedia ranks, and how Wikipedia often reflects the public relations campaign of the largest market participant it gets a bit concerning. It gets even uglier if you think about the erosion of publishing based business models, and their increasing reliance on public relations firms to give them stories as they drastically cut staffing levels.

The Race Toward The Edges of Reality

The types of publishing that will dominate the web are

  • those selling content as service: the value add of service will allow them to develop relationships with readers which help them market their content while still being able to provide honest value and compete in competitive marketplaces
  • those giving away content to push commercial services: if you can gain enough attention, respect, and credibility you can charge well for your work. You can even sell what others give away, see the above category.
  • those creating content from passion: they don't need to be profitable if they are doing it for fun or because they are passionate
  • those with extreme bias: a biased article is remarkable and more citation-worthy than a vanilla article
  • public relations spin: essentially Pay Per Post, also without disclosure
  • those creating thin content: consumer generated content, repackaged ideas as link list linkbaits, and/or copy and paste of one of the above groups
  • profitable advertisements: with automated integration or editorial selection causing these to have exposure in the above content types even if they are not well ranked in the organic parts of the web. The ease of tracking these ad results will effectively warp many of the above categories of information.

Biased content is easier to reference, syndicate, and subscribe to than more balanced content because we are more aligned to communications messages that match our worldview. And much of the passion driven content is tied to a strong bias (like hate sites). Which means that search engines can try to display a diverse set of search results, but as time passes they will reflect more biased groups of opinions and far fewer balanced articles.

Your Feedback Needed

Maybe it has always been this way though? Do any reporters read this blog? I would love your comments on concepts similar to result diversity in offline publishing, especially contrasting it before and after the web.

I wonder if my roll as an SEO makes me interested in such issues? Do other SEOs (perhaps you) find macroeconomic and publishing trends interesting? What other topics do you find yourself losing hours to every week?

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