The State of PPC Marketing, PPC Summit & Microsoft by Giovanna

I attended two days of PPC Summit in SF this week and extracted more knowledge than I can handle. The instructors really knew their stuff and it was only a $900 investment if you signed up early.

Learn as Much as You Can

I feel that Internet marketers should learn SEO and PPC best practices and then be exceptional at one. When I made my e-commerce site live in 2005, I tried PPC for a few weeks and decided to focus on SEO instead. The idea of getting free traffic was too irresistible. Now that I'm familiar with white hat SEO, it was time to rekindle my short lived affair with PPC. I don't like using these black/white hat labels but if you want a sustainable, organic business...you gotta go green :p

How to Battle Expensive Key Words

I noticed that bid prices are ridiculously high compared to 2005. If you want to compete, you MUST know your goals/objectives when launching a campaign. Will it be for increasing company revenue, profit, brand recognition and so forth. Then you need to recognize what the final conversion will be - a sale or lead (registration, white paper download, phone call).

Assuming you know how to get keywords and organize them into groups, the next step is to optimize your site for conversion. There isn't a cookie cutter way to do this because we all have different objectives and market products/services from different verticals. However, it's been proven that being relevant will give you an edge, independent of industry. Relevancy for PPC means putting keywords in tight ad groups, writing ads that are keyword specific and creating a landing page with a mixture of relevant keywords. Not only will this keep your target customer focused and lead them closer to a conversion, it will also increase your Google Quality Score. I am running a small test campaign and all my keywords are rated "Great". This means I am paying less for a better position because my keywords and content are well aligned.

Better Google Tools and the Content Network

Another significant change from 2005 is the improved Google content network. It's possible to make it work as long as you really know your customers, their behavior and your sales cycle. For my test campaign, I am paying $0.9-0.20 for quality keywords on search so I didn't rush to market on the content network. There are many tools and analytics software available to help you test and optimize. One of my favorites is the free Google Adwords Editor. Adwords also allows you to run custom reports down to the keyword performance level.

Consider Microsoft

What really knocked me off my chair is the over-the-top benefits Microsoft is offering Internet marketers. Their Excel 2007 Adcenter plug-in is by far the best free desktop application. Jorie Wateman, Lead Program Manager of Advertising announced that a plug-in will be available for Excel 2003 soon. Check out their free web based adCenter Labs program. There are many useful tools there including Detecting Online Commercial Intention, Product Classification, Keyword Group Detection and much more.

Did you know that their keyword research tool spiders LIVE DATA as opposed to cached data from Google and Yahoo? She also said that the tools they offer advertisers are the same tools they use in-house. This means total transparency for advertisers and no more "partial" data.

When a company has a lion's share of the market (search) and other players like Microsoft are going the extra mile to attract advertisers, then I strongly suggest that you give them a try. If competition is healthy, it will be for the best interests of advertisers while improving the overall Internet user experience.

Brief Caution

Google is a wonderful company because they know how to please their investors and stockholders. They also own Youtube which allows us to watch our favorite music videos from the 80's and 90's without paying for it. At first I thought Google was only bitter to spammers (sometimes deserved like the ones that promise top 10 results and the ones that promote useless garbage) but after reading blogs, forums and hearing out a few advertisers, I guess they can get disciplinary to paying customers too. So my advice is to closely monitor your campaigns and play by their rules. They change the rules constantly and it may be a major inconvenience but we have to be nimble and abide by the new ones.

Google Thinks YOU Are a Black Hat SEO. Should You Trust Them?

Preemptive Spam Penalties

There is a great thread over on SEOmoz by Matthew Inman about how some Googlers consider any of his future attempted linkbaits and widgetbaits to be off topic spam, based on his aggressive misuse of widgets in the past.

With hundreds of comments many of them are noise, but some of them are spot on with Google's current trends, especially those from Jeremy Luebke and Jim Boykin. Jeremy wrote:

Google is determined to make any scalable link building process blackhat. It won't be long before all off topic linkbait, including articles, is considered linkspam.

And Jim wrote

And the blackhat club gets bigger.... and the waters get murkier and murkier.... if you're an SEO, you're a black hat. Only those who don't know what SEO is are the white hats.... Don't try to rank high on purpose....if you do then you've broken a google guideline

Corporate Marketing vs Individual SEOs

This event clearly demonstrates how differently Google treats major corporations vs individual SEOs (especially if they are publicly known as SEOs). An individual SEO who is great at his job can expect to be preemptively penalized to be made an example of, even while the competition are doing exactly what he wants to do (ie: the same activity is brand building when the corporation does it and is spam when Mr. Inman does it).

A corporation typically is out of the index for a few days to a week at most, even if they are operating at an industrial spam scale for years! When the corporations are relisted they may need to do a bit of rebuilding, but millions in profits from years of spamming allow them to invest adequate capital into growth.

This is why some of Google's editorial judgement seems so arbitrary and lame. The small player innovates, gets crushed by Google for being creative and innovative, then the monolithic corporations uses the same techniques to an industrial scale and are somehow better for borrowing/stealing the techniques. How does that process foster web innovation?

I lost a lot of links when a Google engineer decided to penalize one of my sites, and in the process all the links from my aggressive promotion costing 10s of thousands of dollars disappeared, while the fortune 500 companies in my field got a head start and competitive advantage against me by recycling my idea. I can't express how thrilled I was. That was the past and I am over it, but I think Google needs to take a close look at their own behavior when judging others.

Does Google Use Off Topic Linkbait & Widgets?

  • An off topic transcription is a legitimate source of links, according to Matt Cutts - at least when you are syndicating Google's opinions.
  • When you install AdSense for search on your site with the Google logo (aka paid link) it direct links back to Google (ie: not to their AdSense program).
  • Google barters PageRank to push their business objectives.
  • How is what they are doing any better than what the average SEO does? Should they hold themselves to the standards they judge everyone else by? How can they be seen as objective if they do not?

Be Careful Who You Trust

What is worse about this game of passing arbitrary judgement is that many of the best known SEOs praise each other in public only to snitch on one another in private (talk about being ethically challenged). One member who recently joined my training program read the training module about how affiliate programs can pass PageRank and asked Matt Cutts if they could use 301 redirects on their affiliate program "like Aaron does" so that he too could "rank for everything". Within a week my affiliate program no longer passed link juice.

Pick a Smart Professional Label

Google can not keep growing their revenues at an acceptable rate without beating the value out of others. If you are new to the SEO field and want to excel online, call yourself something other than an SEO. Using the label SEO invites arbitrary monitoring and punishment, and there are too many plastic personalities in this field willing to dime out a friend in exchange for a wooden nickel.

How to Hone Your Persuading Skills by Reading Biased Splogs

I was amused and a bit irked by this irrelevant and disturbing spam post from a fluff website promoting Wealthy Affiliate. I enjoy reading material plagued with disconnects and false information like this post. You can really learn a lot from both your mistakes and others'.

They attempted to compare The Rich Jerk, SEO Book and Wealthy Affiliate. Of course, since they are an affiliate of Wealthy Affiliate, guess who the BEST company was? The point here is that they did a poor job persuading me that the three subjects are relevant and from the same category.

Here are the disconnects:

1a. Rich Jerk Up-sells
1b. Seobook.com changed its business model and market one product. This was a good move because it eliminated folks who weren't serious about learning and keeping up with the ever changing world of SEO.
1c. Wealthy Affiliate??? I honestly don't see how this company is different from hundreds of sites like it.

2a. Rich Jerk offends people as a gimmick.
2b. Seobook.com is praised by Fortune 500 clients, best selling marketing authors, an Ivy League business professor, and countless webmasters. It's not our job to make everyone in the world happy but we try and work our ass to give supreme value to our members.
2c. I can't find the USP of Wealthy Affiliate

3a. Rich Jerk is a marketing gimmick that worked.
3b. Seobook.com is a very active member of the SEO/Webmaster community and writes for other Technorati Top 100 Blogs, including this one.
3c. The pop-up that attacked my screen disabled me to click further on Wealthy Affiliate

4a. The attack on the Rich Jerk was 3 long paragraphs.
4b. The dismissal on Seobook was a short paragraph including a positive statement about the quality of the product.
4c. Wealthy Affiliate is God's gift to mankind.

I don't know where they got the information that Seobook was free. They need to stop visiting sites that steal copyrighted content. ALSO - they admitted that they heard Seobook was good stuff.

Persuading the Reader to Take Action

When you hard-sell a reader, especially how terrible other products are, never mention anything positive about the subject you are lambasting and destroying. IN FACT.... When you want to persuade a person to TAKE ACTION, you need to speak in their own terms. How will this post convince a buyer? Will or can they be trusted? How will it help their buyer's needs? What are the benefits and potential gains?

As a newbie Internet marketer, they failed in so many levels:

  • made absolutely false statements
  • comparison of three different products further dimmed their sub-standard ability to determine relevancy, which is really what selling online is about.

Link = Vote? Want Some Personalized Free Professional Help?

Last week I got this via email

Hello,
How would you like getting a logo’s (or) icon’s (or) seo report (or)template (or) Banner (or) Article (or) Header designed free of cost for your website. We are giving away these services as a promotional measure for free of cost. In return we need a link at your site for each services at home or internal page(Except link,resources,directory pages).

So to get a new services all you got to do is mail us back with the confirmation of link and the page where the link added for our site. If not interested in any of these offer,and interested to do three-way link exchange,please feel free to mail me back.

Awaiting for your reply,
Jeena.

Notice they were willing to trade just about any web based service imaginable for a link. A shotgun approach, but good for a few links I suppose. ;)

And today I got this, which is a bit of a higher touch and more focused approach.

Hi,
I recently started writing work for ______ as a content writer. I would like to write a guest post related to education/college/online education etc. on your site if you're interested in accepting such a post. If you are interested, please let me know and I can send you an article for you to look over.

The Deal:
I will write a good, useful posts/articles on education/college/online education etc. specifically for your website/blog, free of cost. But I will need a by-line to build up my writing career. In addition, there will be a link to the ______ site in the by-line. So, it will help all parties concerned.

Sample posts written by me:

  • linkbait A
  • linkbait B

Both articles were widely read and received numerous links from other bloggers. Thanks for your time and I am looking forward to your reply.
Thanks,
Susan Jacobs

The nice thing about receiving such emails is that if they reference their site and you compete with them you can simply set up a couple link searches from blogs to track down everyone that accepted their offer and then get links from the same sources, replicating their strategies while hoarding your own unique link sources. As a Technorati top 100 blogger or an SEO service provider you also get requests like these from people who do not know you own competing sites. This is yet another advantage of being well embedded into the web: you see new marketing strategies within days or weeks of them emerging.

This is also scary for businesses succeeding based on a low price-point strategy. Eventually a similar product or service will be available free (or with a hidden cost that only reveals itself down the road). You are better off charging twice as much and having half as many customers, as mentioned here:

On the drive to lunch I’d ask Ralph why he wouldn’t fill the order when we were making 20 or 30 percent margins on that ton of glass.. “Because they can easily afford to pay more” he’d say.. “and once I sell that crate it’s gone, it will take 3 months before I get another crate.. somebody else will buy it because it’s a specialty size with low cut-loss”, and if I sell it at that price, next time he’ll ask for another nickel discount.. “

The fact that people are trying so many different strategies to get free links show how powerful Google's fearmongering campaign against paid links is, and just how detached from reality the idea of link = vote is in a marketplace where everyone either knows that link = vote OR is gamed by someone who knows that link = vote.

Idiocracy in Action :)

Idiocracy is a disturbing movie about marketing leading to a dumbing down of society. In many ways, marketing seems to be heading down that path.

Using Twitter today made me further appreciate something Nick Carr mentioned, that as we use computers more we begin to think and act like computers. Short bursts. Logical but detached. Devoid of context. Always engaged in something, never fully engaged. Doing whatever is in front of us, etc.

With marketing being so easy to implement and measure, and every creator (and their dog) learning public relations, every day the web is becoming a bit more like the Guinness Book of World Records. This corn flake sold for $1,350 and this lady was stuck on her toilet for two years. And both of those stories were featured on CNN!

Content producers are trying everything to be remarkable. Some articles are so long that nobody will ever read them (the top 37,549 way to making money online, guaranteed) are being complemented by marketing strategies that aim to simplify complex topics into emotion driven sound-bytes, likeso:

State officials would not let Pro-Life, formerly Marvin “Pro-Life” Richardson, use his middle name on the ballot when he ran for governor in 2006. Secretary of State officials said the state’s policy prohibits slogans from being on the ballot.

But this year Pro-Life, a 66-year-old organic strawberry farmer from Letha, is running for U.S. Sen. Larry Craig’s seat as an independent. And because his full and only name is Pro-Life, the Secretary of State has no choice but to put it on the ballot.

Brawndo, the fake energy drink from Idiocracy, has actually became a real product. Here is one version of the future of marketing

I Just Spammed You (or, Why Media Transparency is a Bogus Marketing Strategy)

The First Rule of Marketing

Some people hype transparency as the only effective solution for long-term sustainable marketing success. After they are already successful they can hype such false ideals and get praised for them, which only adds to their misguided notion of marketing. The truth is everyone wants to be influenced, but nobody wants to feel like they were influenced.

A Marketing Experiment

A few weeks back a friend of mine ran a linkbait announcing the best photography blogs on the web. And then he announced on his other blog that he was trying an experiment in using flattery to build links. I commented on that post

The first rule of linkbait is… ;)

Generally people do not like feeling like they are being examined or influenced by marketing. For that reason I tend not to talk about “lets see how it goes” until after the fact, and rarely then too.

What was the outcome of his linkbait? It was successful, at least for a bit.

But then award winners found out about that other post. In short order Dave was getting comments like

I just think you are completely underestimating how many difficult situations we are put in as high visibility professional photographers, particularly when it comes to internet ethics. Between finding our images on other photographers’ sites, finding our names in other website’s metatags without authorization, getting anonymous comments we have to moderate from envious competitors, and then being part of an SEO experiment … the amount of time I spend on unethical internet situations is discouraging to me.

and all the award winners were emailing back and forth about how the award was fake. So he alienated his target audience and someone even hacked his blog!

When to Mention Your Sites

If you ever wonder why I sometimes talk about marketing from a broad perspective without pointing out my sites and specific marketing strategies employed, this is yet another example why. The only reasons to mention your sites, stats, and marketing techniques are:

  1. to drive traffic and help spread viral ideas quickly (it helps if you own a top blogger in your industry)
  2. to linkdrop (a href is your friend)
  3. to improve your own image (especially good when joining trade organizations or donating to worthy causes)
  4. using the media exposure to help build your site's brand and credibility (as seen in goes a long way for building trust and making it easier to get cited again)

Everything is Gamed

Behind the scenes media gaming goes on everywhere everyday. But it is rarely talked about publicly because it benefits nobody for their customers to feel like they were duped, influenced, and/or manipulated. We would all like to believe we are smarter than that...but we are not. If we were, I doubt we would have hunted down and executed a man our country put in power, and maybe we wouldn't be angry at this joke. But sometimes the truth hurts. And sometimes lies kill.

How Owning Multiple Sites Can Help or Hurt Your Marketing Strategy

Because I own BlackHatSEO.com and spent literally 1 day building and marketing it, a year ago a reporter writing for The London Times decided to do a feature article about me. Hey I rank #1 and own the exact match URL so I must be the guy, right? Well maybe (just don't ask Matt!)...but bonus good deal for me on getting the feature, other than some of the regretful out-of-context quotes that were attributed to me.

More recently, I was interviewed by a reporter from The Register named Cade Metz in When Google Does Evil, an article about the opaque world of AdWords. In the article I was referenced as a search marketing consultant, and the link points to search-marketing.info.

Had that site not ranked for hundreds of AdWords related queries I would not have been asked to do the interview. But I just as easily could have moved the best content from that site over to this one. I appreciate the citation, but screwed it up on my end 2 ways

  • wrong site: anytime featured articles from the mainstream media reference you it really helps if they mention your primary brand
  • weak reference point: there are about 100,000 search marketing consultants in the world. As long as thousands of people claim the same thing you do then your claim does not mean as much as it should. Anytime you talk to the media you want to promote a memorable identity. I had an easy identity when I was the author of the SEO Book, but now that I have changed business models I need a new identity statement for the media, and quick!

When you talk to the media do you make sure they reference the correct site? When you talk to the media what title do you claim that seperates you from the rest of your field?

Free Publicity From Consumer Funded Media Projects - Profitable Online Panhandling Strategies

Have Your Say!

Insert your message in the next Brave New Films video for $199 - not that I am saying you should, but 5 or 10 years ago it would have been hard to imagine this level of fan integration into the funding, creation, and promotion of documentaries. Where are we going to be in another 10 years? Will this video get 500,000 views on YouTube? Might this $199 be a cheap ad buy for people looking to appeal to this demographic? At that price point it is almost an impulse purchase for O'ReillyGoesNuts.com or BoneUsFoxRingtones.com. :)

Fund Anything

Sites like Kiva allow you to loan to business people in the 3rd world, and offers open ratings on past loan payments. If you are looking to make money in the process, outfits like Prosper and MicroPlace might work too. And Fundable allows you to raise funds for any cool projects or ideas.

Why Your Funding Source Matters

Is it cheaper to get funding and buy ads or grow organically from direct support? Getting capital from a VC may get you some coverage, but it is probably nowhere near as valuable as donations from hundreds or thousands of fans. 4 reasons direct support funding from fans is so powerful are

  1. they minimize risk and create deeper direct connections
  2. participants feel ownership, which creates meaningful relationships and project evangelists who provide emotional support and spread buzz well ahead of your launch
  3. people care much more than they do offering free support (to appreciate how non-committed free support is, hundreds of bloggers talked about the launch of Citizendium, and I donated to the project like a day or two later - and was the first donor to the project)
  4. successful projects show social proof of value as they pick up momentum

Left or Right Rail Navigation?

I recently switched the navigation on the SEO Training subdomain to be on the left side rather than the right side. The reason for doing this was that it has folding tree navigation based on where you are in the training part of the site, and having the navigation change over on the right side of the page was probably a bit confusing for some users.

But now the navigation on the training part is on the left side and I still have the navigation for the blog part of this site on the right side. Should I move the blog navigation to the left side or no?

Potential rewards:

  • makes site look more uniform, which could aid usability and be considered important now that we have 3 major subdomains on the site (community, tools, and training)
  • this could also make it easier to run seasonal specials and marketing promotions in the navigation area of the blog

Potential draw backs:

  • Having the design look different really helps people see when they are in a different part of the site. Blending it all together may undercut that a bit.
  • I am quite used to right rail navigation on this blog...ever since 2003! but maybe sentimental reasons have little value here

What do you think?

The Online Marketer's Home Page

Using iGoogle or Google Apps you can easily create a page like this, which tracks brand mentions on blogs and other active parts of the web. If you know why people are talking about you then you can create more things they may talk about. If nobody is talking about you then you need to stir up conversation. :)

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